News & Announcementsuuid:f528fb25-48d8-e211-aa29-00155d03b501;6384541320000000002024-03-07T13:00:00Zuuid:b4ea6c35-80d6-ee11-9079-0022482361d3;638461225440000000M3 Partners' Meeting 2024 Louisville, KentuckyM3 cordially invites our customers to the 2024 Partners' Meeting, which will be held in Louisville, KY on April 28-May 1, 2024. Please join us for Derby week by registering today by clicking <a aria-label="Link here" href="https://na.eventscloud.com/website/65179/home/" rel="noreferrer noopener" target="_blank" title="https://na.eventscloud.com/website/65179/home/">here</a>!
2024-03-07T13:00:00Z2024-03-15T18:02:24ZSystem Administratoruuid:572d25c3-eedb-ee11-904d-002248236c74;638453497050000000Accounting Core Release Completed on 2/21/24<p class="x"><span style="line-height:16.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:#454545">We are pleased to announce that Accounting Core had a </span></span><span style="font-family:"Arial",sans-serif"><span style="color:#313131">release to production on</span></span><strong><span style="font-family:"Arial",sans-serif"><span style="color:#266782"> Wednesday, February, 21 2024.</span></span></strong><br>
<br>
<span style="font-family:"Arial",sans-serif"><span style="color:#454545">These updates have been included in a recent update of our Help Center support documentation. You <strong><span style="font-family:"Arial",sans-serif">must</span></strong> be <a href="https://help.m3as.com/?utm_medium=email&utm_source=sharpspring" target="_blank">logged in</a> to the help center to access <a href="https://help.m3as.com/documentation/accounting-core/?utm_medium=email&utm_source=sharpspring" target="_blank">the full details</a> of the updates.</span></span><br>
<br>
<strong><span style="font-family:"Arial",sans-serif"><span style="color:#266782">Summary of what is changing:</span></span></strong><span style="font-family:"Arial",sans-serif"><span style="color:#454545"> This release will include updates to our Document Imaging functionality. Users will be able to attach images to:</span></span></span></p>
<ul>
<li class="x"><span style="color:#454545"><span style="line-height:16.5pt"><span style="tab-stops:list .5in"><span style="font-family:"Arial",sans-serif">Accounts Payable Vendors</span></span></span></span></li>
<li class="x"><span style="color:#454545"><span style="line-height:16.5pt"><span style="tab-stops:list .5in"><span style="font-family:"Arial",sans-serif">Cash Management Reconciliations</span></span></span></span></li>
</ul>
<span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:#454545">The release will also include additional User Manager Privileges and expand our Import/Export features in our Intercompany and Cash Management modules. For more details, please access the release notes <a href="https://help.m3as.com/?utm_medium=email&utm_source=sharpspring&sslid=Mzc1tDQwsTQ1MjYyAgA&sseid=MzI1MzA2MzcztAAA&jobid=f856fdd1-6759-4b00-abed-b3f4e658864c" target="_blank">here.</a></span></span></span><br>
<br>
<strong><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:#266782">Note:</span></span></span></strong><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:#454545"> System Administrators- Please note a change that could impact your team’s ability to perform typical functions in Accounting Core. Edit and Save privileges will not be separate for vendors and invoices. All users with these privileges currently will not automatically update to include both (EXCEPT SYSTEM ADMINS). This will require you to adjust all necessary roles in User Manager to include the new Edit and Save permission.<br>
<br>
Please contact M3 Support via our <a href="https://help.m3as.com/?utm_medium=email&utm_source=sharpspring&sslid=Mzc1tDQwsTQ1MjYyAgA&sseid=MzI1MzA2MzcztAAA&jobid=f856fdd1-6759-4b00-abed-b3f4e658864c" target="_blank">M3 Help Center</a> or email <a href="mailto:TechSupport@m3as.com" target="_blank">TechSupport@m3as.com</a> with any questions, and be sure to share this information with your users and properties. <br>
<br>
Thank you!</span></span></span><br>
<br>
2024-03-06T13:00:00Z2024-03-06T19:21:45ZSystem Administratoruuid:242bc6b0-1a8b-e611-9401-000d3a1343d5;638451671720000000March 2024 Free Group Webinars<p class="MsoNoSpacing"><strong><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">M3 offers weekly FREE group webinars. Please continue reading for details.</span></span></strong></p>
2024-03-04T05:00:00Z2024-03-04T16:39:32ZSystem Administratoruuid:9efb45c6-652d-ea11-8454-0003ff955f72;638397992680000000Happy New Year! Accounting Core Reminders<p><em><u><strong>YEAR END HINTS: OPEN Fiscal Year 2024</strong></u></em></p>
<p><strong><u>As of 1/1/24</u></strong>, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2023, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).</p>
<p>1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.</p>
<p>Thank you,<br>
M3 Support</p>
2024-01-02T07:00:00Z2024-01-02T13:34:28ZSystem Administratoruuid:3e46b683-0306-ee11-8f6e-002248236c74;638355044380000000Accounting Core Release 5.9 is completed as of Sunday 6/11 at 9pm ET<p>We are pleased and excited to announce that the <strong><u>Accounting Core 5.9 release</u></strong> was pushed to production on <strong><u>Sunday, June 11, 2023</u></strong>. We look forward to discussing and sharing our technical guides to help your organization with these new features.<br>
<br>
Please click on the Title to see details of what was included in the release. <br>
<br>
Thank you!!<br>
M3</p>
2023-06-08T12:00:00Z2023-11-13T20:33:58ZSystem Administratoruuid:b09a3ef9-d630-ec11-b6e5-000d3a9a7b11;637746556050000000M3 Update Thursday 12/9/2021<h4><strong>M3 UPDATE - December 9, 2021</strong></h4>
<h4 class="x"><span style="font-family:"Arial",sans-serif">Dear Valued Customer, </span><br>
<br>
To submit a support case, please email techsupport@m3as.com. <br>
</h4>
<p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif"><span style="color:#595959">PMS Processing: PMS that comes to M3 via email is functional. We are working with Oracle towards resolving Opera processing. We are aware of the message when trying to update the credentials in Opera that reads Connection could not be Established which appears to be happening for Opera Versions older than 5.6. While we continue to troubleshoot, feel free to email the Opera files to opera@m3link.net and the files will automatically process. </span></span></span></span></span><u><strong><a href="https://m3accountingservicesinc.sharefile.com/d-saf47fb37214c4d7fb0ae5ac9f3c8e2c8">PMS Daily Processing Instructions</a></strong></u></p>
2021-12-09T12:30:00Z2021-12-09T14:06:45ZSystem Administratoruuid:544cb269-50e3-eb11-bacb-000d3a9a74f3;637617199900000000Accounting Core 5.3 Release : Wednesday, July 21, 2021 10PM Eastern<p><span style="line-height:16.5pt"><span style="font-size:11.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black"><strong>Dear M3 Customers,</strong></span></span></span><br>
<br>
<strong><u><span style="font-size:11.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">All times are Eastern:</span></span></span></u></strong></span></p>
<p><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">We are pleased to announce that the <u><strong>Accounting Core 5.3 release</strong></u> will be pushed to production on <u><strong>Wednesday, July 21, 2020 at 10PM</strong></u>. We request to please notify all users to save their data as of 9:30 PM Eastern and start logging out. Accounting Core will not be available starting at 10 PM Eastern for approximately two to three hours.</span></span></span><br>
</p>
<p align="center" style="text-align:start; -webkit-text-stroke-width:0px"><span style="font-size:10.5pt"><span style="font-family:"Arial",sans-serif"><span style="color:black">Please contact M3 Technical Support with any questions on these new features via our M3 Help Center case submission. We look forward to discussing and sharing our technical guides on these features to help your organization with these new features.<br>
<br>
Thanks,<br>
Support</span></span></span></p>
2021-07-12T12:00:00Z2021-07-12T20:53:10ZWil Keheleyuuid:d59fab70-4dd8-eb11-bacb-000d3a52e530;637605085430000000M3 Releases New Labor Management Mobile App!<span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif">Click on the Headline for more information! M3 is excited to introduce the M3 Labor mobile application. Check out the video below for a quick peak.</span></span>
<p><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif"><a href="https://youtu.be/qe9ZlAn2FK4">https://youtu.be/qe9ZlAn2FK4</a></span></span></p>
<p><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif">With the goal of bring end users closer to the information they need on a regular basis, our first version provides:</span></span></p>
<ul>
<li><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif">An Employee mobile access to their accumulated weekly timesheet punch information, and weekly schedule information. This streamlines their visibility directly to their mobile handset, in addition to the existing access from the tablet time clock at the property.</span></span></li>
<li><span style="font-size:12.0pt"><span style="font-family:"Arial",sans-serif">A Property Manager mobile access to labor performance by job category, for key defined time periods or custom date ranges. An ongoing view to “Who’s on the clock?” at their property, along with accumulated hours and the mobile ability to Edit employee punches without the need to log into the web application.</span></span></li>
</ul>
2021-06-28T20:00:00Z2021-06-28T20:22:23ZSystem Administratoruuid:f6d76f0f-91b2-eb11-8236-000d3a1c07a6;637571316170000000M3 Accounting Core: May 18th Accounting Core Release 5.2<p>Greetings M3 Customers,<br>
<br>
We are pleased to announce the upcoming release to production of Accounting Core 5.2. Our marketing team has provided to System Administrator the release notes however if these were not received our technical support team would be happy to provide them via a case submission here on the Help Center.<br>
<br>
The release is schedule to begin at 9 PM Eastern and last for approximately two hours. We wanted to share a few of the changes to the Accounting Core application.</p>
<ul>
<li>Modules: Check Writer will be renamed to Payment Wizard. With the advent of multiple process to pay vendor invoices, ePay, Check, ACH, VCC, CSI the terminology aligns with the over all functionality. This naming convention has already been completed within the module.</li>
<li>Import/Export Utility: Will be updated to XLSX (excel) formatting. We have produced a Webinar that can be found on the M3 Help Center, and Tech Support will conduct another free webinar on Monday, May 17, 2021 at 9 AM Eastern. Please feel free to sign up to go over the changes.</li>
</ul>
<p>Thank you,<br>
M3 Technical Support</p>
2021-05-17T12:00:00Z2021-05-20T18:20:17ZSystem Administratoruuid:5ba23a9e-a04f-eb11-8fed-dc984008e716;637568719310000000Accounting Core : Import/Export Utility: Ending support for XLS formatted templates and imports : Release DATE Tuesday, May 18, 2021 (9 PM Eastern)<p>Dear M3 Customers,<br>
<br>
Microsoft has ended support for the excel XLS format. M3 will be removing and ending the ability to import the MS Excel XLS format. The current supported version of excel XLSX format is available. We would recommend reviewing your current M3 Import Export Utility templates and update any XLS formatted templates ahead of the scheduled mid-May release. During this anticipated release date the excel XLS templates and ability to import will be removed.<br>
<br>
If there are any questions please either contact Tech Support or their will be a free webinar on May 17, 2021 feel free to sign up here at the Help Center.<br>
<br>
Thanks,<br>
M3 Support</p>
2021-05-07T06:00:00Z2021-05-17T18:12:11ZSystem Administratoruuid:51044636-529d-eb11-b1ac-000d3a8eefb8;637540231340000000Need a new Podcast?? Check out M3 Minutes!Are you looking for a new podcast? Would you like to learn more about how to use M3 or some of the cool things M3 is doing? Check out our new podcast, M3 Minutes! Click <a href="https://soundcloud.com/m3minutes">HERE</a> to access our latest podcasts.
2021-04-14T12:00:00Z2021-04-14T18:52:14ZSystem Administratoruuid:b2920cea-0c08-eb11-b5d9-dc984008d2ad;637376106160000000M3 Check Remittance Address Update<p>M3 has a new location for checks to be mailed to. Below is the new address. Our Office Location has NOT changed, but where the checks need to be delivered to has. We have updated any associated M3 vendor within the Accounting Core database as of last Friday morning (10/2). This was only updated for the vendor of M3 whose default payment type is set to Regular. If you create any new M3 vendor in Accounting Core and plan to mail in checks for that property, please use the below address and also update the Legal Name under the Contact field to the below mentioned.<br>
<br>
Address 1: P.O. Box 117495<br>
City: Atlanta<br>
State: Georgia<br>
Zip: 30368<br>
<br>
Legal Name: M3 Accounting Services Inc. Lockbox #117495</p>
2020-10-06T19:42:00Z2020-10-06T19:50:16ZSystem Administratoruuid:f27dfcaf-6103-eb11-b5d9-dc984008d2ad;637370971670000000Operations Management Sunset 10/1/20202020-09-30T21:11:00Z2020-09-30T21:12:47ZSystem Administrator<p style="margin:0in; margin-bottom:.0001pt"><span style="line-height:120%"><span style="font-size:9.0pt"><span style="line-height:120%"><span style="font-family:"Arial",sans-serif"><span style="color:black">Some time ago, M3 made the decision to implement a new, more powerful, more robust </span></span></span></span><span style="font-size:9.0pt"><span style="line-height:120%"><span style="font-family:"Arial",sans-serif">business intelligence <span style="color:black">platform</span> called <b><i>Insight</i></b><span style="color:black">. Insight has all the reporting capabilities of the original Operations Management Premium tool, only with much more flexible and customizable reporting features. At this point, this should be old news. </span><b>OM WILL OFFICALLY SUNSET Wednesday, September 30, 2020. This means if your company did not transition to Insight you will no longer have access to reports (even those that were being emailed automatically) OR the Mobile app. Please direct any questions/comments/concerns about this to your internal M3 contact or M3 System Admin. </b> </span></span></span></span></p>
<p style="margin:0in; margin-bottom:.0001pt"></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="line-height:120%"><span style="word-wrap:break-word!important"><span style="font-size:9.0pt"><span style="line-height:120%"><span style="font-family:"Arial",sans-serif"><span style="color:black">If you are interested now in getting more information about Insight and what it can do for your company please submit a case at <a href="https://help/m3as.com">https://help/m3as.com</a> and a sales associate will be in touch to set up a demo and discuss pricing. </span></span></span></span></span></span></p>
<p style="margin:0in; margin-bottom:.0001pt"></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="line-height:120%"><span style="word-wrap:break-word!important"><strong><span style="font-size:9.0pt"><span style="line-height:120%"><span style="font-family:"Arial",sans-serif"><span style="color:black">We hope you are as excited about this giant leap forward in the world of hospitality business intelligence as we are, and we look forward to helping you drive financial performance in new and improved ways in 2020 and beyond. </span></span></span></span></strong></span></span></p>
<p style="margin:0in; margin-bottom:.0001pt"></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="line-height:120%"><span style="word-wrap:break-word!important"><span style="font-size:9.0pt"><span style="line-height:120%"><span style="font-family:"Arial",sans-serif"><span style="color:black">From all of us on the M3 team, thank you for making M3 such a special place. We are grateful for the industry insiders and thought leaders who make M3 their home. You make M3 the unique and customer-driven company that it is, and we know that what we have built here is as much yours as it is ours. Thank you for continuing your journey with us.</span></span></span></span></span></span></p>
uuid:5efa2e38-6cfc-ea11-b5d9-dc984008d2ad;637368652570000000Release 5.0 is now in production DATE CHANGE : M3 Accounting Core Release 5.0 : Sunday, September 27, 2020 10 PM Eastern<p class="MsoNoSpacing"><strong>Dear M3 Customers,<br>
<br>
Release 5.0 is now in production !</strong></p>
<p class="MsoNoSpacing"><span style="color:#ff0000;"><u><strong>DATE CHANGE: From: 09/23/2020 (Wednesday) To: 09/27/2020 (Sunday)</strong></u></span></p>
<p class="MsoNoSpacing">M3 is pleased to announce the release of Accounting Core 5.0 on Sunday, September 27, 2020 at 10PM Eastern until 12 AM Monday Morning, which is approximately two hours. During this time Accounting Core will be unavailable.</p>
<p class="MsoNoSpacing"></p>
<p class="MsoNoSpacing">Accounting Core release 5.0 will center around Multicurrency and each management company’s system administrator will be receiving via email release notes from our communications team.</p>
<p class="MsoNoSpacing"></p>
<p class="MsoNoSpacing">If you have any questions, please feel free to submit a case via the M3 Help Center requesting more information.</p>
<p class="MsoNoSpacing"></p>
<p class="MsoNoSpacing">Thank you,</p>
<p class="MsoNoSpacing">M3 Technical Support</p>
2020-09-22T00:34:00Z2020-09-28T04:47:37ZSystem Administratoruuid:090fb9cc-04c1-ea11-bf21-0003ff4562e1;637300055160000000Document Imaging *update as of Friday 7/10 3:15pm EST UPDATE<p>3:15pm - We are continuing to work through the document imaging issue. We will continue to work on this throughout the weekend aiming to be completed by Monday morning.<br>
<br>
8:00am (Friday) - We continue to work through this issue.<br>
<br>
11:00pm Update: We are aware of some issues remaining where images cannot be attached. We are working on this now. We will update here when we have information.<br>
<br>
2:30pm Update: This issue should now be resolved. Please submit a case if you run into any further issues with Document Imaging. We sincerely apologize again for the impact this had yesterday and today.<br>
<br>
1:30pm Update: Document Imaging functionality may be intermittent during this time. We are continuing our resolution steps, so it was available for a few minutes, but we are now completing this process, so it will likely go down again shortly.</p>
<p></p>
<p>M3 is aware that Document Imaging within Accounting Core is not working. M3 has been working with our 3rd party partners non-stop to get this corrected as soon as possible. We truly apologize for the issues this has caused and understand your frustrations. We will post updates here as soon as there are any. Unfortunately, we do not have an ETA on when this will be resolved.<br>
<br>
Thank you,<br>
M3 Support</p>
2020-07-08T10:19:00Z2020-07-10T19:18:36ZSystem Administratoruuid:65196650-7a9f-ea11-8b72-0003ff455f15;637261127430000000M3 Accounting Core 4.10 Release Wednesday May 27, 2020 10PM Eastern<p>Good Day M3 System Administrators,</p>
<p></p>
<ol start="13" style="list-style-type:upper-alpha">
<li value="1000">is pleased to announce the release of Accounting Core 4.10 on Wednesday, May 27, 2020 starting at 10PM EASTERN. We would request that you notify all your users starting at about 9:30PM (Eastern) to start saving their data and exiting out of Accounting Core. We anticipate the release update will be completed at approximately Midnight (12AM Eastern) Thursday, May 28, 2020.</li>
</ol>
<p></p>
<p>Please find the attached 4.10 Release notes discussing the full list of Accounting Core enhancements. (CLICK HERE)</p>
<ul>
<li>General Ledger Trial Balance Extended report: Option for Pending Journal entries.</li>
<li>Schedule Reports: Trial Balance Extended Update</li>
</ul>
<p>Thank you,</p>
<p>Technical Support</p>
<p></p>
<p>A few of the exciting features included in 4.10, which are discussed in detail in the release notes:</p>
<ul>
<li>Invoice tagging: The ability to setup up to five tags (identifiers) to vendors AP invoicing.</li>
</ul>
2020-05-26T17:55:00Z2020-05-26T17:59:03ZSystem Administratoruuid:ebf5245e-408a-ea11-99e5-0003ff957c2a;637249484080000000Accounting Core : Monday May 4th, 2020 : Release 4.9 : 10 PM Eastern<p>We at M3 hope each and everyone of you, your family and work family are doing well during this time of Covid 19.</p>
<p>We are pleased to announce on Monday, May 4th, 2020 Accounting Core will be releasing version 4.9. Below is the timeline that we request you share with all M3 users in your organization.</p>
<p><strong>Monday, May 4<sup>th</sup> Eastern Time</strong></p>
<ul>
<li>9:30 PM we request all users save their work and begin the process of closing their Accounting Core sessions.</li>
<li>Starting 10PM until approximately Midnight (12 AM May 5<sup>th</sup>) access will be blocked to update Accounting Core to release 4.9.</li>
<li>Once completed access to Accounting Core will be re-established.</li>
</ul>
<p>Technical Support is here to answer any questions or concerns please reach out to us at your earliest Convenience</p>
<p><strong><u>Here are a few enhancements that M3 hopes will add value to your daily use of Accounting Core. </u></strong></p>
<p><strong>General Ledger:</strong></p>
<ul>
<li>Post Immediately</li>
<li>Copy existing journal entries</li>
</ul>
<p><strong>Accounts Payable</strong>:</p>
<ul>
<li>Approve for payment: Threshold approval limits</li>
<li>Up to 12 default GL accounts per vendor</li>
</ul>
<p><strong>Cash Management</strong></p>
<ul>
<li>Post Immediately</li>
<li>Register: Ability to Copy Deposit, withdrawals and Credit card entries</li>
<li>Filtering by deposit type and cleared status when reconciling a bank statement</li>
</ul>
<p><strong>Daily Report</strong></p>
<ul>
<li>Post GL, CM or both at rollover</li>
<li>Suspending the daily report for a date range or no end date.</li>
</ul>
2020-04-29T21:36:00Z2020-05-13T06:33:28ZSystem Administratoruuid:dd0a52a3-146d-ea11-99e5-0003ff9574ca;637249484070000000M3 HELPFUL TIPS (specifically during this current pandemic) <p>Please take a look at these tips which may be of great assistance right now.</p>
<ul>
<li>Rolling over the daily report with no data</li>
<li>Username Management - Disabling Usernames</li>
<li>Forecast in Accounting Core</li>
<li>Informative Hospitality Article</li>
<li>Tablet Care</li>
<li>Insight Dashboard - Schedule an Email</li>
</ul>
2020-03-21T18:34:00Z2020-05-13T06:33:27ZSystem Administratoruuid:6274bd2e-9267-ea11-99e5-0003ff9574ca;637249484060000000M3 Important Updates (COVID-19, Operations Management, Windows 7)<p>Please read more for important updates from M3 regarding M3's response to COVID-19 and pushing back the sunset dates for Operations Management and Windows 7 access to Accounting Core. </p>
2020-03-16T18:21:00Z2020-05-13T06:33:26ZSystem Administratoruuid:b5cef154-0e5e-ea11-b698-0003ff9591f0;637249484120000000Forgot your Password? Link to reset is now available on clientportal.m3as.com<p>Choose Continue Reading to see more details</p>
2020-03-04T16:40:00Z2020-05-13T06:33:32ZSystem Administratoruuid:49a494ef-1e54-ea11-b698-0003ff95808a;637249484090000000Accounting Core Schedule Reports<p>Good afternoon,</p>
<p>If you have been utilizing our Accounting Core Schedule Reports feature, you may have received an influx of emails over the last 24 hours. To correct this issue, please do the following:</p>
<p>Go to Schedule Reports section<br />
Select the Report Set <br />
Click Edit<br />
If the frequency is set to On Demand, please update to Annual or another frequency, then Save<br />
If frequency is NOT set to On Demand, please click Save<br />
<br />
This should resolve the issue. Also, as a reminder, please do not create or save any report sets that have over 15 properties included in an individual report.<br />
<br />
We apologize for the inconvenience.</p>
<p>Thank you,<br />
M3 Support</p>
2020-02-21T01:22:00Z2020-05-13T06:33:29ZSystem Administratoruuid:7c4d750e-2853-ea11-b698-0003ff95808a;637249484090000000M3 Login Utility Working Correctly (as of 2/24/2020)<p>The M3 Login Utility application is now working as expected as of Monday 2/24/2020.</p>
2020-02-19T19:55:00Z2020-05-13T06:33:29ZSystem Administratoruuid:b294384f-4c32-ea11-8454-0003ff955f72;637249484040000000Accounting Core: Import/Export Utility: 2019 1099 Vendor Payment Export : AS of 1/10/2020 Issue has been corrected : Please rerun your exports<p><u><strong>M3 Customers: </strong></u></p>
<p><u><strong>As of January 10, 2020 we have corrected the issue with the Import/Export Module EXPORT of the 2019 1099 Vendor Payment Export: We recommend re-exporting your 1099 information to ensure 1099 accuracy. </strong></u></p>
<p><u><em><strong>Original Message Below: No longer an issue.</strong></em></u></p>
<p>We have found an issue with the Import/Export Utility Export: 2019 1099 Vendor Payment Export produces incorrect data for your 1099 printing. At this time we have two solutions for your 1099 needs.</p>
<ul>
<li>Use the Maintenance : Form 1099 to export by company. Verified accurate</li>
<li>We have an internal process to produce your 1099 information, to request this please create a case in Help desk requesting M3 to generate the 1099 report. </li>
</ul>
<p>We sincerely apologize for the inconvenience in this matter.</p>
<p>M3 Technical Support</p>
2020-01-10T17:53:00Z2020-05-13T06:33:24ZSystem Administratoruuid:3bf652de-d720-ea11-8454-0003ff95611b;637249484040000000Hilton Chart of Accounts / Mapping Changes<p>M3 hosted two Group Webinars this week to provide information on the Hilton chart of accounts/mapping changes taking place on January 1, 2020. These webinars were intended for all Hilton users who have properties that are mapped in M3. As preparing for January 1, 2020 will require action from our customers, we have posted a recorded session below and we strongly recommend that if you were unable to attend one of the live sessions you take the time to view the recording. </p>
<p> </p>
<p>Please download the attached handout:</p>
<p><a href="https://m3accountingservicesinc.sharefile.com/d-se44426074894837b">https://m3accountingservicesinc.sharefile.com/d-se44426074894837b</a></p>
<p>Hilton Changes Webinar</p>
<p><iframe allow="autoplay; fullscreen" allowfullscreen="" frameborder="0" height="360" src="https://player.vimeo.com/video/380802722" width="640"></iframe></p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
2020-01-09T19:13:00Z2020-05-13T06:33:24ZSystem Administratoruuid:f38ac1b2-8931-ea11-8454-0003ff955f72;637249484040000000Insight : M3 Global Dashboards Update<p>In response to feedback we have received from many of our Insight customers, M3 has made the decision to remove <em>all M3 Global Dashboards </em>from Insight on <u>January 10, 2020</u>! Customers are still able to access the M3 Global Dashboards on the M3 Help Portal and import them into Insight <u>as desired</u>; if you would like to do so, please click <a href="http://help.m3as.com/news/2020-01-07-insight-m3-global-dashboards-update/accessing-and-importing-the-m3-global-dashboards">HERE</a> to download directions</p>
2020-01-08T01:00:00Z2020-05-13T06:33:24ZSystem Administratoruuid:3a39fed1-bd07-ea11-b862-0003ff9572bd;637249484060000000iOS Catalina version 10.15 Issues<p><u><strong>Description of Problem:</strong></u></p>
<ol>
<li value="NaN">Customer has upgraded their MAC to the newest version of iOS (Catalina) v10.15</li>
</ol>
<p><u><strong>Symptoms/Issue(s):</strong></u></p>
<ol>
<li value="NaN">Cannot create folders on the root drive.</li>
<li value="NaN">iOS version does not support 32-bit applications any longer. i.e. Citrix Receiver</li>
</ol>
<p><u><strong>Solution:</strong></u></p>
<p><span style="color:#FF0000;">***Please be aware that even though Accounting Core will run on iOS version 10.15 (Catalina), you will no longer be able to import, export, or upload due to security changes implemented by Apple prohibiting access to the hard drive. Below you will find some solutions that M3 has seen success with when used; however by using one of these options you will be put in a non-supported situation by M3 on your MAC computer.</span></p>
<ol>
<li value="NaN">The enterprise path will need to be changed to a path that the MAC user can access.For example, a network drive.</li>
<li value="NaN">If the user chooses they may use a version of a Windows Parallel program, which is a program that is installed on the MAC that runs Windows as a program on top of the MAC operating system.Then set up the folder path in the Windows Parallel.</li>
<li value="NaN">The last option is to downgrade to the version High Sierra iOS version 10.13.</li>
</ol>
<p>Notes/Addendums:</p>
<ul>
<li><span style="color:#FF0000;"><span style="background-color:#FFFF00;">There may be changes coming as M3 learns more about this iOS version and how to overcome the current challenges.</span></span></li>
</ul>
2019-11-15T20:33:00Z2020-05-13T06:33:26ZSystem Administratoruuid:355672e4-38f4-e911-b862-0003ff9572bd;637249484060000000Accounting Core Release : Tuesday October 22 2019 was successful!<p>M3 is pleased to announce we will had an Accounting Core Release on the evening of Tuesday, Oct. 22. Please access the following URL to review the release notes to see what all is included in this release:</p>
<p><a href="https://help.m3as.com/content/solution-source/accounting-core-release-notes/">https://help.m3as.com/content/solution-source/accounting-core-release-notes/</a></p>
<p><b><u>M3 Tech Support Teaser: </u></b></p>
<p>1 – Enterprise Level : Ever wish your organization could have more than one bank account?? Starting Wednesday Oct 23, Multi Bank accounts will be available.</p>
<p>2 – Accounts Payable: Pre Payment - With this feature M3 customers will now be able to realize payments across accounting periods.</p>
<p>Thank you,</p>
<h4 style="text-align: justify;"><strong>M3 Support</strong></h4>
<h5 style="text-align: justify;"><strong>TechSupport@M3as.com </strong></h5>
<h5 style="text-align: justify;"><strong>770-297-3347</strong></h5>
<p> </p>
2019-10-21T23:20:00Z2020-05-13T06:33:26ZSystem Administratoruuid:5322ce17-88ef-e911-b862-0003ff9572bd;637249484060000000M3 Accounting Core Citrix Supportability Notice2019-10-16T00:09:00Z2020-05-13T06:33:26ZSystem Administrator<ul>
<li>Microsoft will be ending support and security updates on January 14, 2020 for its Windows 7 Operating system. M3 will follow suit shortly thereafter and not permit access to Accounting Core to customers using Windows 7. If you are currently using Windows 8.1 you are not required to update however if you are using Windows 7 please consider updating your operating system to Windows 10 prior to losing access to Accounting core. <br />
</li>
<li>In the interim,
<ul>
<li>For Microsoft Windows 7, please use Citrix Receiver 4.9 LTSR. </li>
<li>For Microsoft Windows 8.1, please use Citrix Receiver 4.9 LTSR</li>
<li>For Microsoft Windows 10: Citrix Work Space 1907 is recommended while Citrix Workspace 1909 will work however you may experience some issues with scanning and/or printing.
<ul>
<li>If you are on version 1909 and working without issue there is no need to roll back to 1907. <br />
</li>
</ul>
</li>
</ul>
</li>
<li>Internet Explorer versions:
<ul>
<li>10 and older will no longer be supported by Microsoft and no longer permitted to access Accounting Core effective as of now. We suggest using Chrome or Firefox as your web browser.</li>
<li>Internet Explorer version 11 will remain supported by Microsoft and will allow you to use Accounting Core, however you may experience some launching and/or connectivity issues.</li>
</ul>
</li>
<li>Supported versions of Citrix are available for download at:
<ul style="list-style-type:circle;">
<li><strong>Windows 10</strong>: Click <a href="https://drive.google.com/open?id=1bG8NsZijsFDB7jKwlFYTH0twmcau-Nlr" target="_blank"><strong>HERE</strong></a> for Citrix Workspace 1907 is recommended, however version 1909 will work.</li>
<li><strong>Windows 8.1: </strong>Click <a href="https://drive.google.com/open?id=1Er_9ATlAxG8MaWzZKhRELTmIAayOk1aV" target="_blank"><strong>HERE</strong></a> for Citrix Receiver 4.9 LTSR</li>
<li><strong>Windows 7:</strong> Click <a href="https://drive.google.com/open?id=1Er_9ATlAxG8MaWzZKhRELTmIAayOk1aV" target="_blank"><strong>HERE</strong></a> for Citrix Receiver 4.9 LTSR <strong>(Windows 7 will no longer be supported as of January 14th 2020)</strong></li>
<li><strong>Mac OS 10.11, 10.12, 10.13: </strong>Click <a href="https://drive.google.com/open?id=1aVXpi6dzFCHQFqWPYxt1BnZr9NW78TxP" target="_blank"><strong>HERE</strong></a> for Citrix Receiver 12.9.1 for Mac</li>
<li><strong>Mac OS 10.11, 10.12, 10.13, 10.14: </strong>Click <a href="https://drive.google.com/open?id=1b-w7s8-kQQYQejtEPGmuy9fW8L8fl9Qc" target="_blank"><strong>HERE</strong></a> for Citrix Workspace 1906 for Mac</li>
<li><strong>Mac OS 10.15 (Catalina):</strong> Click <a href="https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html" target="_blank"><strong>HERE</strong></a> for Citrix Workspace 1910 for Mac
<ul>
<li><span style="color:#FF0000;">Note: At this time M3 is not recommending updating to Mac OS 10.15 (Catalina)</span></li>
</ul>
</li>
</ul>
</li>
</ul>
<ul>
<li> If your organization has any questions please contact Tech Support by way of a case at <a href="http://news.m3as.com/c/4/?T=NjEyNDA1Njk%3AMDItYjE5Mjg4LTNhZGIwYzY2ZjFiMzQyYjlhYTI5NjQyYmM1ZGMwMWI0%3Aam9obi5taWxsZXJAbTNhcy5jb20%3AY29udGFjdC1kYmE4NWNkNTE3YjZlNTExODBkZTZjM2JlNWE4YWQxMC1kZjIxMzM0YzNiNmE0MDJhYmUyNmNjYWM2MzM2M2UzNA%3AZmFsc2U%3AMw%3A%3AaHR0cDovL2hlbHAubTNhcy5jb20_X2NsZGVlPWFtOW9iaTV0YVd4c1pYSkFiVE5oY3k1amIyMCUzZCZyZWNpcGllbnRpZD1jb250YWN0LWRiYTg1Y2Q1MTdiNmU1MTE4MGRlNmMzYmU1YThhZDEwLWRmMjEzMzRjM2I2YTQwMmFiZTI2Y2NhYzYzMzYzZTM0JmVzaWQ9M2NjOGE0NWQtNzBlZi1lOTExLWE5ODUtMDAwZDNhMWQ1MWE1&K=jdSouPlpZ6-MaX8atsh4kA" target="_blank">https://help.m3as.com</a>.</li>
</ul>
<p> </p>
uuid:ff45319c-b7db-e911-b3b9-0003ff9570c6;637249484060000000Windows and Citrix Compatibility : Information concerning Unsupported Windows OS, Browsers and Citrix Versions.<p><strong>Operating systems: Windows 10 will be required as of Jan 14, 2020</strong></p>
<ul>
<li>Windows XP, if still being used as an OS, is not supported.</li>
<li>On Jan 14, 2020, Microsoft will be ending support on Windows 7. M3 will also end support at that time.</li>
</ul>
<p><strong>Browsers: Firefox or Chrome are supported.</strong></p>
<ul>
<li>Internet Explorer (IE) is not supported</li>
<li><strong>In Windows 10: Edge is not able to be used (Citrix – not M3 decision). Note we have seen users state they updated and were using Edge and it just quit working – moving to Chrome or Firefox worked. </strong></li>
</ul>
<p>The steps in updating Citrix are as follows:</p>
<ul>
<li>Utilize Citrix receiver cleanup application: <a href="https://support.citrix.com/article/CTX137494">https://support.citrix.com/article/CTX137494</a> This will completely remove any old Citrix version – this ensures MSI and Registry entries are removed</li>
<li>Install Citrix Work Space 1909: <a href="https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html">https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html</a></li>
<li>Reboot your computer</li>
<li>Once rebooted, open Command Prompt and type in "Ipconfig /flushdns" then click Enter</li>
<li>Launch Accounting Core</li>
</ul>
<p>Thank you,<br />
M3 Support</p>
<p> </p>
<p> </p>
2019-09-20T18:58:00Z2020-05-13T06:33:26ZSystem Administratoruuid:913be139-00db-e911-b3b9-0003ff9570c6;637249484060000000Accounting Core "Not Launching" Resolution Tips<p>Unsupported Software Products No Longer Supported on clientportal.m3as.com</p>
2019-09-19T21:06:00Z2020-05-13T06:33:26ZSystem Administratoruuid:16400b3e-ddda-e911-b3b9-0003ff9570c6;637249484060000000Citrix <p>Dear Valued Accounting Core Customers,</p>
<p>In the past week we have made several configuration changes to the Citrix and Client Portal site that will significantly improve your users experience. This effort should yield better stability, performance and a significantly reduced rendering of a variety of log in errors your users have seen for quite some time. One of the many adjustments made to support a root cause of a lot of these issues resulted in our need to enforce a security policy that could impact some of your users ability to log into Accounting Core. This security policy restricts and blocks users who are running unsupported technology. This includes Operating Systems, Internet Browsers and the Citrix Receiver client itself. This older, less secure technology introduced instability and risk into the environment that contributed to the issues you have been having.</p>
<p>We have posted a tool set on the Help Desk Portal that users can scan their machines to determine if they will have an issue. Or simply, they will receive an error trying to log in. Should this occur please have them contact support for assistance to resolve that issue. In some cases, our efforts to remediate for your users will require administrative rights to the computer to install the necessary components to resolve their log in issue.</p>
<p>We do apologize for any inconvenience this may cause with hopes of your understanding and our demonstration to commitments of delivering the best possible user experience for you.</p>
<p>Thanks,</p>
<p>M3 Technical Support</p>
2019-09-19T16:57:00Z2020-05-13T06:33:26ZSystem Administratoruuid:c80304e9-15da-e911-b3b9-0003ff9570c6;637249484060000000Check here to see if your system needs to be upgraded to access Accounting Core<div>
<div> As part of M3's ongoing efforts to maintain security and better protect your data, updates have been applied that may impact your ability to access Accounting Core. </div>
<div> If you are currently using older, no longer supported versions of your Operating System, Web Browser or Citrix you will need to update those components that no longer meet the minimum requirements. </div>
<div> The link below has been provided for you to test your system for compliance.</div>
</div>
<p>If it fails please contact tech support via <a href="http://help.m3as.com">https://help.m3as.com</a>, emailing <a href="mailto:techsupport@m3as.com?subject=System%20Compatibility%20Issue">techsupport@m3as.com</a>, or calling 770-297-3347.</p>
<p><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.ssllabs.com%2fssltest%2fanalyze.html%3fd%3dcitrixtest.atlasair.com%26hideResults%3don%2371b54c305638b78c4968518439280c04e7bad8e1a87d1a47ead4e4f3b61e5a47&c=E,1,jFxb3oPloMHQiyU7Hi1N6BD6qA7JJyrUBFnFqQnKqpzfiTuvwFIoh0W31NALiZ0enBUjdPhAYY2npW1UV1agFFyUq-qXAEAdG5fQNAWc_iraaEif8rz6Zw,,&typo=1">Click Here to Verify Your System is Compatible</a></p>
2019-09-18T17:38:00Z2020-05-13T06:33:26ZSystem Administratoruuid:5b5d61f0-5bc3-e911-b083-0003ff9557a5;637249484020000000Accounting Core Release Tuesday 8/20/19 starting at 10PM EST<p><strong>M3 Accounting Core Release version 4.6:<br />
Tuesday, August 20, 2019 10PM EST until approximately 2AM EST<br />
All times: Eastern standard time.</strong></p>
<p>M3 will be releasing the latest version of Accounting Core on Tuesday, August 20, 2019 at 10:00pm EST. Accounting Core will be unavailable for approximately 4 hours. For the complete documentation associated to this release, please access this link (you must be logged into the M3 Help Center in order to access the link below):</p>
<p><a href="https://help.m3as.com/content/solution-source/accounting-core-release-notes/">https://help.m3as.com/content/solution-source/accounting-core-release-notes/</a></p>
<p>Key Enhancements:</p>
<p>Please click <a href="https://help.m3as.com/news/2019-08-20-accounting-core-release-tuesday-82019-starting-at/did-you-know-ac-4.6">Accounting Core -4.6 Did You Know</a> for some facts of interest concerning this production release.</p>
<p>We truly appreciate your patience and understanding as we continue to strive towards creating the best product for our customers. Please notify your users of this upcoming release.<br />
<br />
Thank you,<br />
M3 Support</p>
2019-08-20T19:03:00Z2020-05-13T06:33:22ZSystem Administratoruuid:86a64a68-2a94-e911-80e7-0003ff955d1c;637249484030000000MAINTENANCE COMPLETED on 7/1 8pm EST -- Performance Issues for Accounting Core and Time Management <p>We are aware of intermittent issues over the last 10 days that have affected the performance to both Accounting Core and Time Management. Below are the time frames we were impacted:</p>
<p>Thursday 6/20 4:30-5:30pm EDT<br />
Friday 6/21 9am-12pm EDT<br />
Monday 6/24 9am-11am EDT<br />
Monday 7/1 11:45am-1:30 EDT<br />
</p>
<p>We isolated the cause on Monday, July 1st, afternoon. We completed a Maintenance on Monday evening (7/1) which had less than 1 minute of downtime for customers. We expect this update to resolve the extreme performance degradation that was seen some last week and also Monday (7/1). If you experience any extreme performance degradation today or over the next few days, please submit a case and we will work to resolve as quickly as possible.</p>
<p>We understand the frustrations this has caused and continue to work towards providing the best customer experience possible. </p>
<p>Thank you,<br />
M3 Support</p>
2019-06-24T17:14:00Z2020-05-13T06:33:23ZSystem Administratoruuid:a2fdf268-ac92-e911-80e7-0003ff955d1c;637249484030000000Accounting Core Patch Release 4.5.1 Documentation<p><strong>M3 Accounting Core </strong><strong>Patch </strong><strong>Release:</strong></p>
<p>For the complete release notes associated to this release, please access this link <strong>(you must be logged into the M3 Help Center, in order to access the link below)</strong>:</p>
<p><a href="https://help.m3as.com/content/solution-source/accounting-core-release-notes/accounting-core-patch-release">https://help.m3as.com/content/solution-source/accounting-core-release-notes/accounting-core-patch-release</a></p>
2019-06-19T20:06:00Z2020-05-13T06:33:23ZSystem Administratoruuid:45b94360-b27c-e911-80e7-0003ff955d1c;637249484020000000AC Release Note: Invoice Importing<p>The updated Version of Accounting Core requires users to use an updated version of the Invoice Import Template. This new template can be downloaded from within the Import Export Utility, after selecting the Invoice Import Excel Option or by clicking <strong><a href="https://help.m3as.com/news/2019-05-22-accounting-core-release-4_5/ap-invoice-import-template">HERE</a>. The "old" template will not work and will prompt an error if used. </strong></p>
2019-05-22T20:55:00Z2020-05-13T06:33:22ZSystem Administratoruuid:e34c0a3e-a37c-e911-80e7-0003ff955d1c;637249484020000000Accounting Core Release 4.5<p>M3 is happy to announce the latest release of Accounting Core, version 4.5</p>
<p>This release has enhanced our Use Tax Module, <strong>renamed to be Tax Setup</strong>, this updated module include additional Tax Options (Sales, VAT, GST, Vendor Withholding)</p>
<p>Additional items related to this release is the enhancement of the invoice importing process, as well as Scheduled Reports. Please click <a href="https://help.m3as.com/news/2019-05-22-accounting-core-release-4_5/ac_4.5_release_notes"><strong>HERE</strong></a> to download a copy of the release notes for version 4.5 </p>
<p>Also, as part of this release the Invoice Import Template used via the Import/Export Utility has been updated. Please download the updated form <strong><a href="https://help.m3as.com/news/2019-05-22-accounting-core-release-4_5/ap-invoice-import-template">HERE</a></strong>. <strong>(The "old" template is no longer valid and this will prompt an error during import.)</strong></p>
2019-05-22T18:57:00Z2020-05-13T06:33:22ZSystem Administratoruuid:737204b3-4370-e911-80e7-0003ff955d1c;637249484020000000Scheduled Reports Module now available in Accounting Core! See Details inside<p>Please open this Post to read more!!</p>
<p>Download Scheduled Reports Training Documentation <a href="https://help.m3as.com/news/2019-05-02-scheduled-reports-module-now-available-in-accounti/sr-manual">CLICK HERE</a></p>
<p>Watch the Scheduled Reports Training Webinar <a href="https://help.m3as.com/content/videos/monthly-free-webinars/webinar-index/scheduled-reports/">CLICK HERE</a></p>
2019-05-03T01:12:00Z2020-05-13T06:33:22ZSystem Administratoruuid:2e9cace0-7260-e911-b047-000d3a134c62;637249484170000000M3 Launches new Business Intelligence Platform: Insight!<p>Ask about taking back your time, today! Please contact your Salesperson to schedule a demo.</p>
2019-04-16T22:09:00Z2020-05-13T06:33:37ZSystem Administratoruuid:9203844c-0402-e911-a140-0003ff958fbc;637249484110000000Accounting Core Release Notes Version 4.4.6.1<p>The latest version of Accounting Core was released @ 10pm on 12/17</p>
<p>The following are some key features that have been included in this release:</p>
<ul>
<li>Ability to Run A General Ledger Report and then navigate to another Module, while the report is open</li>
<li>New Report Available in the Daily Report Module: PMS Exception Report
<ul>
<li>This report will provide a list of Mapping Codes that have been sent to M3 with Data, but are not included in the mapping setup area</li>
</ul>
</li>
<li>Payment Approval Filter
<ul>
<li>A Payment Approval Filter has been added to the AP Batch Invoice Report</li>
</ul>
</li>
</ul>
<p>The Release Notes for this release can be downloaded by clicking <strong><a href="https://help.m3as.com/ac-release-notes-4.4.6.1">HERE</a></strong></p>2018-12-17T18:53:00Z2020-05-13T06:33:31ZSystem Administrator