Posted Fri, 23 Dec 2016 19:02:47 GMT by Matt Husted

Do I need to install the scanner or printer manufacturer software to work properly with M3?

Posted Fri, 23 Dec 2016 19:04:16 GMT by Matt Husted

The most reliable answer to this question is to install the software and drivers that come with your device and to follow the manufacturer’s instructions and recommendations.

Please consider that even though you may be able to print or scan from Windows with your device, this is no guarantee that it will work with M3 if you have not installed the specific software and drivers. Microsoft often assigns a universal driver, such as the Microsoft Enhanced Point and Print Compatibility driver, which does not work well with check printing in M3 for example.

For more information about this or finding out if your printer or scanner is properly setup for use in M3, please contact M3 technical support by either signing in at the top right and creating a support request or email techsupport@m3as.com with any questions you may have. The fill list of M3 approved scanners can also be found here: Approved scanners.

Matt Husted

M3 Technical Support

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