Although setting up an electronic signature for printing on checks can usually be done by a client user with system administrator privileges in Accounting Core, M3 stands by to assist with this important and useful feature.
If you are a corporate-level user and would like assistance from M3 technical support setting up a check signature, please submit a support request and have the following items and permissions ready if possible so that what can promptly assist you:
- Electronic copy of the check, which can be made using the following steps:
- Sign a blank, white piece of paper
- Use a black ink pen, not a permanent marker
- Sign the normal size signature on the page
- We recommend signing at least a few times on the page so that the best quality signature can be chosen by our technicians
- Scan the blank document through a scanner (cell phone pictures will not work) making sure auto-cropping is turned off
- This preserves the scaling
Note: An example scanned document with signatures is attached to this post for reference
- Make sure that your Accounting Core user account has the following permissions:
- Enterprise-level access (Access tab->Access->check the top box
- Only if signature will be set for entire Enterprise
- Modify Check Layout (found under Roles tab->Privileges->Check Writer)
- NOTE: Only if the signature object is not turned on, in most cases it is on
- The following permissions, found under Roles tab->Privileges->Select Company in User Manager:
- Modify Check Signature
If you have any questions or would just like to learn more about this useful feature in Accounting Core, please don’t hesitate to contact M3 for further assistance.
NOTE: Check signature setup is typically assisted within 24-48 business hours from the time of support request.