• March 2019 FREE Group Webinars

    M3 will be hosting Group Webinars, free of charge, March 18th thru 22th. The following areas will be covered:

    • Inventory (How to Setup/Use/Rollover Inventory: Par - Linen)
    • Accounts Payable (Troubleshooting VCC and ACH entries)
    • Time Management Schedules (How to enter schedules, time clock restrictions, holidays, and set up notifications.)
    • General Ledger (Clean up COA w/ different names for same GL code)
    • PMS (Data Integration Overview)
    • Inventory (How to Setup/Use/Rollover Inventory: Non Par - F&B)
    • Replacing the default Chart of Accounts
    • Account Payable (AP & DI Training Geared Towards Property Level Users)
    • Time Management Tablet/Biometric Overview (Are you fully utilizing your tablet?)

    Click HERE to sign up for the webinar topic(s) of your choice. 

  • New Year Tips for Accounting Core!

    As of 1/1/19, in the following modules, the entries for 2018 will not show up by default. You will have to select the + option to display previous year's entries/data. 
    Accounts Payable
    Check Writer
    General Ledger
    Cash Management

    If you receive an error message stating there is no Fiscal Year defined, please reach out to your Management Company's Corporate office or your designated "System Administrator". They will be able to assist in adding the year 2019 and opening the GL/AP periods.

  • Accounting Core Release Notes Version 4.4.6.1

    The latest version of Accounting Core was released @ 10pm on 12/17

    The following are some key features that have been included in this release:

    • Ability to Run A General Ledger Report and then navigate to another Module, while the report is open
    • New Report Available in the Daily Report Module: PMS Exception Report
      • This report will provide a list of Mapping Codes that have been sent to M3 with Data, but are not included in the mapping setup area
    • Payment Approval Filter
      • A Payment Approval Filter has been added to the AP Batch Invoice Report

    The Release Notes for this release can be downloaded by clicking HERE

  • Accounting Core Production Release: Monday, Nov 19th @ 10pm

    The Accounting Core Application release has completed and the system is now available (as of approx 12:00am on 11/20)

    M3 will be releasing the latest version of the Accounting Core Application, Monday, Nov 19th at 10pm. We are anticipating 2 hours of downtime for this release. M3 has improved the functionality in the following areas:

    • General Ledger
      • Performance when running GL reports
      • Shell Crash Error when working/viewing journal entries
      • Load time for lengthy Journal Entries

    • Accounts Payable Document Imaging
      • Viewing Images via the Search Function
  • M3 Product Suite Survey

    M3 is looking for your feedback, if you are interested in taking a short survey, please log into the Help Center and Click HERE

  • M3 Support Exciting News!! Updated expanded Support Hours!

    We are very excited to announce that we have extended our M3 Support office hours to accommodate our customers' needs. M3 Support is now open 24 hours a day for 5 days a week to go along with our current weekend hours. Please see below for our new hours. 

    Sunday 11:00pm - Friday 11:00pm Eastern (24 hours, 5 days a week)
    Saturday & Sunday 8:00am - 6:00pm Eastern

    We are thrilled to be offering these extended hours to our customers for the first time in M3 history! We look forward to continuing to support and serve our customers.

    Thank you,
    M3 Support

  • Accounting Core Release Update

    Please read to see our newest enhancements for Accounting Core!

  • Intercompany Functionality: Known Issues and Workarounds

     

    We would like to take a moment to thank our Intercompany users for the feedback provided on this new feature. It is great to see this new functionality being put to use. Please find the 2 items below, each has been identified as an issue within the system, and each item does have a workaround provided. We do expect that these items will be fixed in a future release. 

     

    Intercompany Invoices with the same Invoice Number Posted at the same time will merge under 1 vendor, in the Receiving Entity.

    Option #1: Assign Unique Invoice Numbers for Intercompany Invoices (Preferred)

    Option #2: Post Intercompany Invoices on an individual basis, as soon as they are created.

     

    An on-demand check that pays a non-Intercompany Invoice and a Intercompany invoice does not make the correct journal entry (It only Debits Intercompany and Credits Cash, instead of Debiting I/C and AP and Crediting Cash).

    Option #1: Use the Batch Payment Option to pay a vendor that had a check cut for an AP and Intercompany Invoice (Preferred)

    Option #2: Create a Manual Journal entry and Credit Intercompany/Debit A/P Trade for the Total amount of Non-Intercompany Invoices that were paid

  • Accounting Core Patch Release Tuesday, March 27th 10pm

    Accounting Core Patch Release Tuesday, March 27th 10pm-1am EDT. Please click on Continue Reading below to view more details regarding the release. 

  • Citrix Update - Please do not update to Citrix Receiver version 4.11

    Citrix Receiver has a new version and you may be prompted to update to it. Please do not do so as this Receiver version has compatibility issues with Accounting Core. If you have installed this version, you can uninstall this from your Add or Remove Programs, then go to https://www.citrix.com/downloads/citrix-receiver/legacy-receiver-for-windows/ and choose either version 4.10.1 or 4.3.100.

    To turn off the update notifications, please follow the link below:

    http://help.m3as.com/login-faq/disable-citrix-auto-update