Hilton/On Q PMS files have begun to be received and are processing. Please review your daily report, and if needed EDIT and Reload mapped data.
We apologize for this Inconvenience.
M3 will be hosting Group Webinars, free of charge, July 15th thru 19th. The following areas will be covered:
Click HERE to sign up for the webinar topic(s) of your choice.
We are aware of intermittent issues over the last 10 days that have affected the performance to both Accounting Core and Time Management. Below are the time frames we were impacted:
Thursday 6/20 4:30-5:30pm EDT
Friday 6/21 9am-12pm EDT
Monday 6/24 9am-11am EDT
Monday 7/1 11:45am-1:30 EDT
We isolated the cause on Monday, July 1st, afternoon. We completed a Maintenance on Monday evening (7/1) which had less than 1 minute of downtime for customers. We expect this update to resolve the extreme performance degradation that was seen some last week and also Monday (7/1). If you experience any extreme performance degradation today or over the next few days, please submit a case and we will work to resolve as quickly as possible.
We understand the frustrations this has caused and continue to work towards providing the best customer experience possible.
M3 Accounting Core Patch Release:
For the complete release notes associated to this release, please access this link (you must be logged into the M3 Help Center, in order to access the link below):
The updated Version of Accounting Core requires users to use an updated version of the Invoice Import Template. This new template can be downloaded from within the Import Export Utility, after selecting the Invoice Import Excel Option or by clicking HERE. The "old" template will not work and will prompt an error if used.
M3 is happy to announce the latest release of Accounting Core, version 4.5
This release has enhanced our Use Tax Module, renamed to be Tax Setup, this updated module include additional Tax Options (Sales, VAT, GST, Vendor Withholding)
Additional items related to this release is the enhancement of the invoice importing process, as well as Scheduled Reports. Please click HERE to download a copy of the release notes for version 4.5
Also, as part of this release the Invoice Import Template used via the Import/Export Utility has been updated. Please download the updated form HERE. (The "old" template is no longer valid and this will prompt an error during import.)
Ask about taking back your time, today! Please contact your Salesperson to schedule a demo.
As of 1/1/19, in the following modules, the entries for 2018 will not show up by default. You will have to select the + option to display previous year's entries/data.
If you receive an error message stating there is no Fiscal Year defined, please reach out to your Management Company's Corporate office or your designated "System Administrator". They will be able to assist in adding the year 2019 and opening the GL/AP periods.