• RE: Budget Update

    Hi Tiffany,

    We do have some updated Budget videos under our Webinar Videos section. Here is a link to the Budget/Forecast Webinar videos: https://help.m3as.com/content/videos/monthly-free-webinars/webinar-index/budget-and-forecast/

    Thank you,
    M3 Support

  • RE: Best Scanner for invoice entry

    Hi Edward,

    See below for our list of compliant scanners. If there are any customers on here that have a preference over another, please feel free to add in this thread.
     

    • Panasonic KV-S1015C (Added January 2019 - can reach out to andrea@bbds.biz if interested in purchasing this scanner; please indicate to her that you are a M3 customer. NOTE: this contact does NOT provide support for the scanner if you decide to purchase it)
       
    • Panasonic KV-S1026C-MKII (Added June 2018 - can reach out to andrea@bbds.biz if interested in purchasing this scanner; please indicate to her that you are a M3 customer. NOTE: this contact does NOT provide support for the scanner if you decide to purchase it)
       
    • Kodak i1150 (can reach out to andrea@bbds.biz if interested in purchasing this scanner; please indicate to her that you are a M3 customer. NOTE: this contact does NOT provide support for the scanner if you decide to purchase it)
       
    • Brother ADS-1500
    • Epson DS-510
    • Epson DS-560
    • HP OfficeJet 8710
    • Canon P-215II

    The above scanners should be available to purchase at any local office supply store.

    *As changes in Windows occur, some scanner models may become non-compliant with Accounting Core.  We will continue to monitor and update this list when we learn of any models becoming obsolete.

    Prior to using the scanner for the first time in Accounting Core; it is highly recommended that the scanner software has been installed on the local computer, as this will help prevent most twain errors.

  • RE: Citrix issues

    Hello Ed,

    I believe a case has been resolved for this issue--if you are still experiencing problems, please let your responding technician know so we can reach back out to assist as soon as possible.

    Thank you,
    M3 Support

  • RE: Vendor reimbursement of credit

    Hi Rose,

    You will want to create an invoice to clear the credit memos out of Accounts Payable - ex. if you have a $500 credit memo, you would create a $500 invoice and then apply the credit memo to zero out the balance.  You will deposit the check that you received from the vendor in Cash Management.

    Thank you,
    M3 Support

  • RE: Custom Row using Formula Builder is not working

    Hi Laurie,

    We have created a case so that one of our Insight/Operations Management Specialists can reach out directly to better assist.

    Thank you,
    M3 Support

  • RE: Hide lines

    Hi Abigail,

    Our Support Team has created a case for these questions so that the Insight/Operations Management team can reach out to assist.

    Thank you,
    M3 Support

  • RE: Intercompany AP

    Hi Chad,

    Here is the link to the video for Intercompany AP: https://help.m3as.com/content/videos/monthly-free-webinars/webinar-index/intercompany/

    Also, here is a download for the Intercompany AP documentation: https://help.m3as.com/content/solution-source/intercompany-ap

    If you have any questions after reviewing these, please feel free to submit a case and one of our Software Support Specialists will reach out as soon as possible to assist.

    Thank you,
    M3 Support

  • RE: Creating "Saved Reports" file path on local PC

    Hi John,

    If you go here: Maintenance : Companies Setup it will give instructions on how to setup the Enterprise Export/Import paths. To create the folder on you own PC, you would have to locate the specified path name from Accounting Core and then on your PC, go to the C: drive and choose to create a new folder and name it the same as the path. Just as a reminder, the Default Path in Accounting Core is global meaning whatever path is setup there, all users within your company will have to use that same path.

    We have also opened a Support Case so that one of our technicians can reach out to check in with you should you need any further assistance.

    Thank you,
    M3 Support

  • RE: Extended Trial Balance

    Hi,

    If you go into the General Ledger Module and choose Reports, then the Trial Balance will be an option there. Once you enter the details of how you need it ran, it will create the report and you will be able to export it at that time. If you have any issues, please submit a case and one of our Accounting Core Technicians will be able to assist further.

    Thank you,
    M3 Support

  • RE: Editing check numbers

    Hi John,

    From the user interface, there is not a way to change this number; however, a case has been created so that one of our Support Specialists can work with you to accomplish this request.

    Thank you,
    M3 Support