• February 2021 FREE Group Webinars

    M3 will be hosting Group Webinars, free of charge, February 15th thru 18th. The following areas will be covered:

    • Accounts Payable - Invoice Approval Feature
    • Accounts Payable Accounts Payable (Transitioning to AC New Hotel - Input/Manage Prior Aging)
    • Financial Wizard Financial Wizard Running Reports (How to run reports, run consolidated reports, save reports etc)
    • Five Dashboards You Should Get to Know 
    • Insight User Management (for Designers)
    • Insight Mobile App
    • PMS Best Practices
    • User Setup: How to grant new user access to Time Management and how to modify permissions of existing users 
    • Time Management Schedules

    Click HERE to sign up for the webinar topic(s) of your choice. 

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  • Intelligent Imaging Performance Issues 1/5/21

    M3 is aware we are currently experiencing a global issue that is causing the auto-populate function inside of Intelligent Imaging to be very slow. Users can still upload and store their invoice, but will have to fill in the fields. We have reached out to our to our 3rd party partner as we investigate this issue.

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  • Happy New Year! Accounting Core Reminders

    YEAR END HINTS: OPEN Fiscal Year 2021

    As of 1/1/21, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

    1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

    Thank you,
    M3 Support

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  • M3 Happy Holidays! Accounting Core Reminder - Open fiscal Year 2021 prior to January 1, 2021

    We Wish our M3 customers a safe and HAPPY HOLIDAY SEASON! 

    In addition to the below Support schedule, we wish to remind if your Fiscal Year 2021 has not been opened, please do so prior to January 1, 2021.

    YEAR END HINTS: OPEN Fiscal Year 2021 prior to January 1, 2021

    As of 1/1/21, in AP, Check Writer, GL, and Cash Mgmt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

    1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

    Christmas and New Year's Holiday Schedule Hours are as follows:

    Thursday 12/24 and Friday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)

    Saturday 12/26 - 10am-6pm EST

    Thursday 12/31 - Close at 8pm EST

    Friday 1/1 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues) 

    Reminder--For customers who utilize ACH Processing, there will be no processing on days M3 is closed--please consider these processing delays when scheduling ACH Payments.

    Thank you,
    M3 Support

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  • Happy Thanksgiving! M3 Support Hours

    In observance of Thanksgiving, M3 will be closed on Thursday (11/26) and Friday (11/27) as well as closing early at 9pm on Wednesday (11/25). We are very thankful for all of our customers and all of our employees and wish a Happy Thanksgiving to all. 

    M3 Support Hours:
    Closed starting at 9pm EST Wednesday (11/25)
    Open at 8am EST Saturday (11/28)

    On Thursday and Friday, M3 Support will have technicians on-call for severe High Priority issues affecting login and/or connectivity.

    Thank you,
    M3 Support

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  • M3 Accounting Core: New IRS form 1099 NEC for Fiscal Year 2020

    To all M3 customers,

    M3 is aware of the new IRS 1099-NEC form replacing the 1099-Misc Box 7.   We are working on incorporating this new setting into Accounting Core prior to Fiscal Year 2021: 1099 printing season. Further information on the form itself can be found on the IRS.gov website.

    In the coming months M3 Marketing will be communicating the status and important information concerning the 1099-NEC implementation.  During the month of December watch for a Webinar to go over the 1099-NEC form in relation to Accounting Core implementation.

    If there are any questions on 1099-NEC please contact Technical Support via a case here at the Help Center.

    Thank you,

    Technical Support.

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  • M3 Check Remittance Address Update

    M3 has a new location for checks to be mailed to. Below is the new address. Our Office Location has NOT changed, but where the checks need to be delivered to has. We have updated any associated M3 vendor within the Accounting Core database as of last Friday morning (10/2). This was only updated for the vendor of M3 whose default payment type is set to Regular. If you create any new M3 vendor in Accounting Core and plan to mail in checks for that property, please use the below address and also update the Legal Name under the Contact field to the below mentioned.

    Address 1: P.O. Box 117495
    City: Atlanta
    State: Georgia
    Zip: 30368

    Legal Name: M3 Accounting Services Inc. Lockbox #117495

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  • Operations Management Sunset 10/1/2020

    Some time ago, M3 made the decision to implement a new, more powerful, more robust business intelligence platform called Insight. Insight has all the reporting capabilities of the original Operations Management Premium tool, only with much more flexible and customizable reporting features. At this point, this should be old news. OM WILL OFFICALLY SUNSET Wednesday, September 30, 2020. This means if your company did not transition to Insight you will no longer have access to reports (even those that were being emailed automatically) OR the Mobile app. Please direct any questions/comments/concerns about this to your internal M3 contact or M3 System Admin.

    If you are interested now in getting more information about Insight and what it can do for your company please submit a case at https://help/m3as.com and a sales associate will be in touch to set up a demo and discuss pricing.

    We hope you are as excited about this giant leap forward in the world of hospitality business intelligence as we are, and we look forward to helping you drive financial performance in new and improved ways in 2020 and beyond.

    From all of us on the M3 team, thank you for making M3 such a special place. We are grateful for the industry insiders and thought leaders who make M3 their home. You make M3 the unique and customer-driven company that it is, and we know that what we have built here is as much yours as it is ours. Thank you for continuing your journey with us.

  • Release 5.0 is now in production DATE CHANGE : M3 Accounting Core Release 5.0 : Sunday, September 27, 2020 10 PM Eastern

    Dear M3 Customers,

    Release 5.0 is now in production !

    DATE CHANGE:  From:  09/23/2020 (Wednesday)  To:  09/27/2020 (Sunday)

    M3 is pleased to announce the release of Accounting Core 5.0 on Sunday, September 27, 2020 at 10PM Eastern until 12 AM Monday Morning, which is approximately two hours.   During this time Accounting Core will be unavailable.

    Accounting Core release 5.0 will center around Multicurrency and each management company’s system administrator will be receiving via email release notes from our communications team.

    If you have any questions, please feel free to submit a case via the M3 Help Center requesting more information.

    Thank you,

    M3 Technical Support

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  • Document Imaging *update as of Friday 7/10 3:15pm EST UPDATE

    3:15pm - We are continuing to work through the document imaging issue. We will continue to work on this throughout the weekend aiming to be completed by Monday morning.

    8:00am (Friday) - We continue to work through this issue.

    11:00pm Update: We are aware of some issues remaining where images cannot be attached. We are working on this now. We will update here when we have information.

    2:30pm Update: This issue should now be resolved. Please submit a case if you run into any further issues with Document Imaging. We sincerely apologize again for the impact this had yesterday and today.

    1:30pm Update: Document Imaging functionality may be intermittent during this time. We are continuing our resolution steps, so it was available for a few minutes, but we are now completing this process, so it will likely go down again shortly.

    M3 is aware that Document Imaging within Accounting Core is not working. M3 has been working with our 3rd party partners non-stop to get this corrected as soon as possible. We truly apologize for the issues this has caused and understand your frustrations. We will post updates here as soon as there are any. Unfortunately, we do not have an ETA on when this will be resolved.

    Thank you,
    M3 Support

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