• M3 Update Wednesday 10/27 4:00 PM EST

    Update 10/27/2021 (4:00 PM EST)

    Dear Valued Customer,

    Thank you for your continued patience. We continue to make progress. We are making modifications to Time Management today based on testing results and will resume testing those changes. We have begun testing Accounting Core. We have all Accounting Core and Time Management databases restored to 10/18/2021 at 10pm est. There are steps we must complete before we can publish and restore access to users. We know the steps and are working as fast as we can.

    Thank you,
    Support

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  • Insight BI Release 2021.10.12

    Summary

    Release 2021.10.12 brings new functionality which allows users to share more than one dashboard to other users at the same time.

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  • October 2021 Free Group Webinars

    M3 offers free monthly group webinars. Please continue reading for details.

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  • Insight BI Release 2021.7.27

    Summary 

    Release 2021.7.27 brings Table with Aggregation Widget and Export to Excel fix! 

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  • Accounting Core 5.3 Release : Wednesday, July 21, 2021 10PM Eastern

    Dear M3 Customers,

    All times are Eastern:

    We are pleased to announce that the Accounting Core 5.3 release will be pushed to production on Wednesday, July 21, 2020 at 10PM. We request to please notify all users to save their data as of 9:30 PM Eastern and start logging out. Accounting Core will not be available starting at 10 PM Eastern for approximately two to three hours.
     

    Please contact M3 Technical Support with any questions on these new features via our M3 Help Center case submission. We look forward to discussing and sharing our technical guides on these features to help your organization with these new features.

    Thanks,
    Support

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  • M3 Releases New Labor Management Mobile App!

    Click on the Headline for more information! M3 is excited to introduce the M3 Labor mobile application. Check out the video below for a quick peak.

    https://youtu.be/qe9ZlAn2FK4

    With the goal of bring end users closer to the information they need on a regular basis, our first version provides:

    • An Employee mobile access to their accumulated weekly timesheet punch information, and weekly schedule information. This streamlines their visibility directly to their mobile handset, in addition to the existing access from the tablet time clock at the property.
    • A Property Manager mobile access to labor performance by job category, for key defined time periods or custom date ranges. An ongoing view to “Who’s on the clock?” at their property, along with accumulated hours and the mobile ability to Edit employee punches without the need to log into the web application.

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  • Hilton/OnQ Processing Issues

    M3 is aware that Hilton properties are experiencing OnQ PMS Processing issues/delays caused by an issue on the Hilton side. To get your data into Accounting Core, we suggest manually extracting the data file (in XML format) from OnQ and emailing to your PMS email inbox which should be your 3-letter code @m3link.net. Example: abc@m3link.net. You will need to utilize this subject line exactly for it to process: Operation Audit - Revenue Extract - Date of 6/16/2021 12:00:00 AM

    You can also CC: techsupport@m3as.com and we can verify the file is received and processed. 

    Thank you and we appreciate your patience as we try to get these processed as quickly as possible as this Hilton issue seems to have affected most all properties utilizing OnQ. You may also reach out to Hilton/OnQ support to see if they can work towards troubleshooting why the emails/files are not being sent to M3 at the indicated time in the feed.

    Thank you,
    M3 Support

     

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  • Insight BI Release 2021.6.1

    Summary 

    Release 2021.6.1 brings Lazy Load Dashboards! 

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  • Insight Release 5.5.5

    Summary

    Release 5.5.5 brings updated labor dashboards and bug fixes. 

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  • Insight BI Release 2021.5.11

    Summary

    Release 2021.5.11 brings Export to Excel plugin and performance improvements.

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