• June 2020 FREE Group Webinars

    M3 will be hosting Group Webinars, free of charge, June 15th thru 19th. The following areas will be covered:

    • Daily Report (Rolling Over the Daily Report - Geared Towards Property Level Users)
    • Month End Suggestions (How to close periods, Ledger Tie, A/P Tie, Missing images etc)
    • Accounts Payable (Transitioning to AC New Hotel - Input/Manage Prior Aging)
    • Accounts Payable (How to use Document Imaging)
    • HBI Overview
    • Overview of Insight
    • Insight – How to create custom formulas, Use of functions, and filtering
    • Insight – How to use Forecast data
    • PMS Data Integration (Best Practices)
    • Time Management Timesheets (Overview of editing timesheets and adding earn (pay) codes)
    • Time Management Schedules (How to enter schedules, time clock restrictions, holidays, and set up notifications.)
    • Time Management Schedules

    Click HERE to sign up for the webinar topic(s) of your choice. 

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  • *RESOLVED Accounting Core Schedule Reports currently unavailable

    **As of 4:50pm 6/2, Schedule Reports should now be working as expected. We apologize for the inconvenience this has caused.**

    If you utilize the Accounting Core Schedule Reports feature, it is currently not producing the emails. Our M3 team is working to resolve. We will update this post as more information is known.

    Thank you,
    M3 Support

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  • M3 Accounting Core 4.10 Release Wednesday May 27, 2020 10PM Eastern

    Good Day M3 System Administrators,

    1. is pleased to announce the release of Accounting Core 4.10 on Wednesday, May 27, 2020 starting at 10PM EASTERN. We would request that you notify all your users starting at about 9:30PM (Eastern) to start saving their data and exiting out of Accounting Core. We anticipate the release update will be completed at approximately Midnight (12AM Eastern) Thursday, May 28, 2020.

    Please find the attached 4.10 Release notes discussing the full list of Accounting Core enhancements. (CLICK HERE)

    • General Ledger Trial Balance Extended report: Option for Pending Journal entries.
    • Schedule Reports: Trial Balance Extended Update

    Thank you,

    Technical Support

    A few of the exciting features included in 4.10, which are discussed in detail in the release notes:

    • Invoice tagging: The ability to setup up to five tags (identifiers) to vendors AP invoicing.

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  • Accounting Core : Monday May 4th, 2020 : Release 4.9 : 10 PM Eastern

    We at M3 hope each and everyone of you, your family and work family are doing well during this time of Covid 19.

    We are pleased to announce on Monday, May 4th, 2020 Accounting Core will be releasing version 4.9.  Below is the timeline that we request you share with all M3 users in your organization.

    Monday, May 4th Eastern Time

    • 9:30 PM we request all users save their work and begin the process of closing their Accounting Core sessions.
    • Starting 10PM until approximately Midnight (12 AM May 5th) access will be blocked to update Accounting Core to release 4.9.
    • Once completed access to Accounting Core will be re-established.

    Technical Support is here to answer any questions or concerns please reach out to us at your earliest Convenience

    Here are a few enhancements that M3 hopes will add value to your daily use of Accounting Core.

    General Ledger:

    • Post Immediately
    • Copy existing journal entries

    Accounts Payable:

    • Approve for payment: Threshold approval limits
    • Up to 12 default GL accounts per vendor

    Cash Management

    • Post Immediately
    • Register: Ability to Copy Deposit, withdrawals and Credit card entries
    • Filtering by deposit type and cleared status when reconciling a bank statement

    Daily Report

    • Post GL, CM or both at rollover
    • Suspending the daily report for a date range or no end date.

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  • M3 HELPFUL TIPS (specifically during this current pandemic)

    Please take a look at these tips which may be of great assistance right now.

    • Rolling over the daily report with no data
    • Username Management - Disabling Usernames
    • Forecast in Accounting Core
    • Informative Hospitality Article
    • Tablet Care
    • Insight Dashboard - Schedule an Email

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  • M3 Important Updates (COVID-19, Operations Management, Windows 7)

    Please read more for important updates from M3 regarding M3's response to COVID-19 and pushing back the sunset dates for Operations Management and Windows 7 access to Accounting Core. 

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  • Forgot your Password? Link to reset is now available on clientportal.m3as.com

    Choose Continue Reading to see more details

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  • Accounting Core Schedule Reports

    Good afternoon,

    If you have been utilizing our Accounting Core Schedule Reports feature, you may have received an influx of emails over the last 24 hours. To correct this issue, please do the following:

    Go to Schedule Reports section
    Select the Report Set 
    Click Edit
    If the frequency is set to On Demand, please update to Annual or another frequency, then Save
    If frequency is NOT set to On Demand, please click Save

    This should resolve the issue. Also, as a reminder, please do not create or save any report sets that have over 15 properties included in an individual report.

    We apologize for the inconvenience.

    Thank you,
    M3 Support

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  • M3 Login Utility Working Correctly (as of 2/24/2020)

    The M3 Login Utility application is now working as expected as of Monday 2/24/2020.

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  • Accounting Core: Import/Export Utility: 2019 1099 Vendor Payment Export : AS of 1/10/2020 Issue has been corrected : Please rerun your exports

    M3 Customers:  

    As of January 10, 2020 we have corrected the issue with the Import/Export Module EXPORT of the 2019 1099 Vendor Payment Export:  We recommend re-exporting your 1099 information to ensure 1099 accuracy.  

    Original Message Below: No longer an issue.

    We have found an issue with the Import/Export Utility Export: 2019 1099 Vendor Payment Export produces incorrect data for your 1099 printing. At this time we have two solutions for your 1099 needs.

    • Use the Maintenance : Form 1099 to export by company.  Verified accurate
    • We have an internal process to produce your 1099 information, to request this please create a case in Help desk requesting M3 to generate the 1099 report. 

    We sincerely apologize for the inconvenience in this matter.

    M3 Technical Support

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