• M3 Accounting Core: May 18th Accounting Core Release 5.2

    Greetings M3 Customers,

    We are pleased to announce the upcoming release to production of Accounting Core 5.2.   Our marketing team has provided to System Administrator the release notes however if these were not received our technical support team would be happy to provide them via a case submission here on the Help Center.

    The release is schedule to begin at 9 PM Eastern and last for approximately two hours.  We wanted to share a few of the changes to the Accounting Core application.

    • Modules: Check Writer will be renamed to Payment Wizard.   With the advent of multiple process to pay vendor invoices, ePay, Check, ACH, VCC, CSI the terminology aligns with the over all functionality.  This naming convention has already been completed within the module.
    • Import/Export Utility:  Will be updated to XLSX (excel) formatting.   We have produced a Webinar that can be found on the M3 Help Center, and Tech Support will conduct another free webinar on Monday, May 17, 2021 at 9 AM Eastern. Please feel free to sign up to go over the changes.

    Thank you,
    M3 Technical Support

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  • Accounting Core : Import/Export Utility: Ending support for XLS formatted templates and imports : Release DATE Tuesday, May 18, 2021 (9 PM Eastern)

    Dear M3 Customers,

    Microsoft has ended support for the excel XLS format.  M3 will be removing and ending the ability to import the MS Excel XLS format.  The current supported version of excel XLSX format is available.  We would recommend reviewing your current M3 Import Export Utility templates and update any XLS formatted templates ahead of the scheduled mid-May  release.  During this anticipated release date the excel XLS templates and ability to import will be removed.

    If there are any questions please either contact Tech Support or their will be a free webinar on May 17, 2021 feel free to sign up here at the Help Center.

    Thanks,
    M3 Support

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  • Need a new Podcast?? Check out M3 Minutes!

    Are you looking for a new podcast? Would you like to learn more about how to use M3 or some of the cool things M3 is doing? Check out our new podcast, M3 Minutes! Click HERE to access our latest podcasts. 

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  • Happy New Year! Accounting Core Reminders

    YEAR END HINTS: OPEN Fiscal Year 2021

    As of 1/1/21, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

    1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

    Thank you,
    M3 Support

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  • M3 Happy Holidays! Accounting Core Reminder - Open fiscal Year 2021 prior to January 1, 2021

    We Wish our M3 customers a safe and HAPPY HOLIDAY SEASON! 

    In addition to the below Support schedule, we wish to remind if your Fiscal Year 2021 has not been opened, please do so prior to January 1, 2021.

    YEAR END HINTS: OPEN Fiscal Year 2021 prior to January 1, 2021

    As of 1/1/21, in AP, Check Writer, GL, and Cash Mgmt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

    1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

    Christmas and New Year's Holiday Schedule Hours are as follows:

    Thursday 12/24 and Friday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)

    Saturday 12/26 - 10am-6pm EST

    Thursday 12/31 - Close at 8pm EST

    Friday 1/1 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues) 

    Reminder--For customers who utilize ACH Processing, there will be no processing on days M3 is closed--please consider these processing delays when scheduling ACH Payments.

    Thank you,
    M3 Support

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  • M3 Check Remittance Address Update

    M3 has a new location for checks to be mailed to. Below is the new address. Our Office Location has NOT changed, but where the checks need to be delivered to has. We have updated any associated M3 vendor within the Accounting Core database as of last Friday morning (10/2). This was only updated for the vendor of M3 whose default payment type is set to Regular. If you create any new M3 vendor in Accounting Core and plan to mail in checks for that property, please use the below address and also update the Legal Name under the Contact field to the below mentioned.

    Address 1: P.O. Box 117495
    City: Atlanta
    State: Georgia
    Zip: 30368

    Legal Name: M3 Accounting Services Inc. Lockbox #117495

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  • Operations Management Sunset 10/1/2020

    Some time ago, M3 made the decision to implement a new, more powerful, more robust business intelligence platform called Insight. Insight has all the reporting capabilities of the original Operations Management Premium tool, only with much more flexible and customizable reporting features. At this point, this should be old news. OM WILL OFFICALLY SUNSET Wednesday, September 30, 2020. This means if your company did not transition to Insight you will no longer have access to reports (even those that were being emailed automatically) OR the Mobile app. Please direct any questions/comments/concerns about this to your internal M3 contact or M3 System Admin.

    If you are interested now in getting more information about Insight and what it can do for your company please submit a case at https://help/m3as.com and a sales associate will be in touch to set up a demo and discuss pricing.

    We hope you are as excited about this giant leap forward in the world of hospitality business intelligence as we are, and we look forward to helping you drive financial performance in new and improved ways in 2020 and beyond.

    From all of us on the M3 team, thank you for making M3 such a special place. We are grateful for the industry insiders and thought leaders who make M3 their home. You make M3 the unique and customer-driven company that it is, and we know that what we have built here is as much yours as it is ours. Thank you for continuing your journey with us.

  • Release 5.0 is now in production DATE CHANGE : M3 Accounting Core Release 5.0 : Sunday, September 27, 2020 10 PM Eastern

    Dear M3 Customers,

    Release 5.0 is now in production !

    DATE CHANGE:  From:  09/23/2020 (Wednesday)  To:  09/27/2020 (Sunday)

    M3 is pleased to announce the release of Accounting Core 5.0 on Sunday, September 27, 2020 at 10PM Eastern until 12 AM Monday Morning, which is approximately two hours.   During this time Accounting Core will be unavailable.

    Accounting Core release 5.0 will center around Multicurrency and each management company’s system administrator will be receiving via email release notes from our communications team.

    If you have any questions, please feel free to submit a case via the M3 Help Center requesting more information.

    Thank you,

    M3 Technical Support

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  • Document Imaging *update as of Friday 7/10 3:15pm EST UPDATE

    3:15pm - We are continuing to work through the document imaging issue. We will continue to work on this throughout the weekend aiming to be completed by Monday morning.

    8:00am (Friday) - We continue to work through this issue.

    11:00pm Update: We are aware of some issues remaining where images cannot be attached. We are working on this now. We will update here when we have information.

    2:30pm Update: This issue should now be resolved. Please submit a case if you run into any further issues with Document Imaging. We sincerely apologize again for the impact this had yesterday and today.

    1:30pm Update: Document Imaging functionality may be intermittent during this time. We are continuing our resolution steps, so it was available for a few minutes, but we are now completing this process, so it will likely go down again shortly.

    M3 is aware that Document Imaging within Accounting Core is not working. M3 has been working with our 3rd party partners non-stop to get this corrected as soon as possible. We truly apologize for the issues this has caused and understand your frustrations. We will post updates here as soon as there are any. Unfortunately, we do not have an ETA on when this will be resolved.

    Thank you,
    M3 Support

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  • M3 Accounting Core 4.11 Release Monday, June 29, 2020: Start time 10 PM Eastern. - HAS BEEN COMPLETED

    M3 Accounting Core System Administrators and Users,

    All times are Eastern:

    We are pleased to announce the Accounting Core 4.11 release to production on Monday, June 29, 2020 at 10PM. We request to please notify all users to save their data as of 9:30 PM Eastern and start logging out. The release to production starting at 10PM Eastern will go until approximately 12 AM Eastern.

    Some exciting new features contained in the 4.11 Release:

    • Financial Wizard : Multiple Forecast Reporting both for a single property or consolidated (Multiple) properties.
    • Ability to resend ACH/ePay Vouchers
    • Daily report :  Ability to enable: Reload Mapped items when accessing the daily report module
    • Daily report/General Ledger:  Ability to copy comments in Rollover Journal Entry Line Item Descriptions
    • Check Writer: Update Paymerang file for Enterprise level Groupings

    Notifications and Release notes have been sent to your System Administrator for your review. If there are any questions  contact us via a Help Center Case. 

    Thank you,

    Technical Support.

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