News Archive

Dear M3 Customers,

Microsoft has ended support for the excel XLS format.  M3 will be removing and ending the ability to import the MS Excel XLS format.  The current supported version of excel XLSX format is available.  We would recommend reviewing your current M3 Import Export Utility templates and update any XLS formatted templates ahead of the scheduled mid-April release.  During this anticipated release date the excel XLS templates and ability to import will be removed.

If there are any questions please contact M3 Tech  Support.

Thanks,
M3 Support

Are you looking for a new podcast? Would you like to learn more about how to use M3 or some of the cool things M3 is doing? Check out our new podcast, M3 Minutes! Click HERE to access our latest podcasts. 

M3 will be hosting Group Webinars, free of charge, April 19th thru 23rd. The following areas will be covered:

• How to import to the Budget & Forecast Modules
• AC Financial Report Out of Balance (Tips & Tricks on how to fix)
• Ask an Accounting Core Trainer (Quick Questions)
• Insight Demo
• Insight Frequently Asked Questions
• PMS Mapping for Hilton Properties
• Biometrics: Advantages of using biometric timeclocks and how they work
• Import Export Utility: Sunsetting: Excel XLS format in Accounting Core: Updating to XLSX tips and troubleshooting
• Time Management Schedules

Click HERE to sign up for the webinar topic(s) of your choice. 

REGULAR MONTHLY SYSTEM MAINTENANCE - Friday 3/19 11pm - Saturday 3/20 7am EST   

M3 will be conducting our regularly scheduled monthly System Maintenance. All M3 sites and applications will be unavailable from 11 p.m. EST until Saturday morning at 7 a.m. EST. While we have taken every precaution to minimize complications during this event, with any maintenance event there exists a certain amount of risk. M3 is committed to providing the highest possible level of service and we strive to increase client satisfaction and productivity via our proactive notification of our customers.

Please notify your users of this scheduled system downtime. 

Thank you,
M3 Support

We are hosting an open office hour EVERY FRIDAY to speak with a PMS Mapping Specialist LIVE from 2-3pm EST! We will have a specialist available to answer your mapping questions for this time. There may be other customers on the call during the time you login. It is open to all customers. Questions will be addressed on a first come first served basis. To join the call, use this link https://global.gotomeeting.com/join/821714509.

YEAR END HINTS: OPEN Fiscal Year 2021

As of 1/1/21, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Thank you,
M3 Support

We Wish our M3 customers a safe and HAPPY HOLIDAY SEASON! 

In addition to the below Support schedule, we wish to remind if your Fiscal Year 2021 has not been opened, please do so prior to January 1, 2021.

YEAR END HINTS: OPEN Fiscal Year 2021 prior to January 1, 2021

As of 1/1/21, in AP, Check Writer, GL, and Cash Mgmt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Christmas and New Year's Holiday Schedule Hours are as follows:

Thursday 12/24 and Friday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)

Saturday 12/26 - 10am-6pm EST

Thursday 12/31 - Close at 8pm EST

Friday 1/1 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues) 

Reminder--For customers who utilize ACH Processing, there will be no processing on days M3 is closed--please consider these processing delays when scheduling ACH Payments.

Thank you,
M3 Support

In observance of Thanksgiving, M3 will be closed on Thursday (11/26) and Friday (11/27) as well as closing early at 9pm on Wednesday (11/25). We are very thankful for all of our customers and all of our employees and wish a Happy Thanksgiving to all. 

M3 Support Hours:
Closed starting at 9pm EST Wednesday (11/25)
Open at 8am EST Saturday (11/28)

On Thursday and Friday, M3 Support will have technicians on-call for severe High Priority issues affecting login and/or connectivity.

Thank you,
M3 Support

To all M3 customers,

M3 is aware of the new IRS 1099-NEC form replacing the 1099-Misc Box 7.   We are working on incorporating this new setting into Accounting Core prior to Fiscal Year 2021: 1099 printing season. Further information on the form itself can be found on the IRS.gov website.

In the coming months M3 Marketing will be communicating the status and important information concerning the 1099-NEC implementation.  During the month of December watch for a Webinar to go over the 1099-NEC form in relation to Accounting Core implementation.

If there are any questions on 1099-NEC please contact Technical Support via a case here at the Help Center.

Thank you,

Technical Support.

M3 has a new location for checks to be mailed to. Below is the new address. Our Office Location has NOT changed, but where the checks need to be delivered to has. We have updated any associated M3 vendor within the Accounting Core database as of last Friday morning (10/2). This was only updated for the vendor of M3 whose default payment type is set to Regular. If you create any new M3 vendor in Accounting Core and plan to mail in checks for that property, please use the below address and also update the Legal Name under the Contact field to the below mentioned.

Address 1: P.O. Box 117495
City: Atlanta
State: Georgia
Zip: 30368

Legal Name: M3 Accounting Services Inc. Lockbox #117495