Joined: 12/3/2015
Good Day Intelligent Imaging customers,
We are working to restore workflow tasks at this time. Currently processing invoices via Intelligent Imaging is not available. When we have a status update or the issue is resolved we will update this news article
Thank you,
M3 Technical Support
REGULAR MONTHLY SYSTEM MAINTENANCE - Friday 1/15 11pm - Saturday 1/16 7am EST
M3 will be conducting our regularly scheduled monthly System Maintenance. All M3 sites and applications will be unavailable from 11 p.m. EST until Saturday morning at 7 a.m. EST. While we have taken every precaution to minimize complications during this event, with any maintenance event there exists a certain amount of risk. M3 is committed to providing the highest possible level of service and we strive to increase client satisfaction and productivity via our proactive notification of our customers.
Please notify your users of this scheduled system downtime.
Thank you,
M3 Support
M3 will be hosting Group Webinars, free of charge, January 18th thru 22nd. The following areas will be covered:
Click HERE to sign up for the webinar topic(s) of your choice.
M3 is aware we are currently experiencing a global issue that is causing the auto-populate function inside of Intelligent Imaging to be very slow. Users can still upload and store their invoice, but will have to fill in the fields. We have reached out to our to our 3rd party partner as we investigate this issue.
YEAR END HINTS: OPEN Fiscal Year 2021
As of 1/1/21, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).
1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.
Thank you,
M3 Support
We Wish our M3 customers a safe and HAPPY HOLIDAY SEASON!
In addition to the below Support schedule, we wish to remind if your Fiscal Year 2021 has not been opened, please do so prior to January 1, 2021.
YEAR END HINTS: OPEN Fiscal Year 2021 prior to January 1, 2021
As of 1/1/21, in AP, Check Writer, GL, and Cash Mgmt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).
1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.
Christmas and New Year's Holiday Schedule Hours are as follows:
Thursday 12/24 and Friday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)
Saturday 12/26 - 10am-6pm EST
Thursday 12/31 - Close at 8pm EST
Friday 1/1 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)
Reminder--For customers who utilize ACH Processing, there will be no processing on days M3 is closed--please consider these processing delays when scheduling ACH Payments.
Thank you,
M3 Support
In observance of Thanksgiving, M3 will be closed on Thursday (11/26) and Friday (11/27) as well as closing early at 9pm on Wednesday (11/25). We are very thankful for all of our customers and all of our employees and wish a Happy Thanksgiving to all.
M3 Support Hours:
Closed starting at 9pm EST Wednesday (11/25)
Open at 8am EST Saturday (11/28)
On Thursday and Friday, M3 Support will have technicians on-call for severe High Priority issues affecting login and/or connectivity.
Thank you,
M3 Support
Good Day M3 Customers,
M3 is pleased to announce the release of Accounting Core 5.1 on Tuesday, Nov 17.2020 at 10PM Eastern until 12AM Wednesday morning, which is approximately two hours. During this time Accounting Core will be unavailable.
Accounting Core release 5.1 will center around Multicurrency phase 2 and each Management company's system administrator has received via email the release notes from our communications team.
If you have any questions, please feel free to submit a case via the M3 Help Center requesting more infomation.
Thank you,
Tech Support
To all M3 customers,
M3 is aware of the new IRS 1099-NEC form replacing the 1099-Misc Box 7. We are working on incorporating this new setting into Accounting Core prior to Fiscal Year 2021: 1099 printing season. Further information on the form itself can be found on the IRS.gov website.
In the coming months M3 Marketing will be communicating the status and important information concerning the 1099-NEC implementation. During the month of December watch for a Webinar to go over the 1099-NEC form in relation to Accounting Core implementation.
If there are any questions on 1099-NEC please contact Technical Support via a case here at the Help Center.
Thank you,
Technical Support.
M3 has a new location for checks to be mailed to. Below is the new address. Our Office Location has NOT changed, but where the checks need to be delivered to has. We have updated any associated M3 vendor within the Accounting Core database as of last Friday morning (10/2). This was only updated for the vendor of M3 whose default payment type is set to Regular. If you create any new M3 vendor in Accounting Core and plan to mail in checks for that property, please use the below address and also update the Legal Name under the Contact field to the below mentioned.
Address 1: P.O. Box 117495
City: Atlanta
State: Georgia
Zip: 30368
Legal Name: M3 Accounting Services Inc. Lockbox #117495
Help Center