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This site is a community resource where users can browse content and events, share tips and tricks, interact through discussion forums, suggest new ideas, report defects, and get support through our help desk.

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  • Accounting Core Schedule Reports

    Good afternoon,

    If you have been utilizing our Accounting Core Schedule Reports feature, you may have received an influx of emails over the last 24 hours. To correct this issue, please do the following:

    Go to Schedule Reports section
    Select the Report Set 
    Click Edit
    If the frequency is set to On Demand, please update to Annual or another frequency, then Save
    If frequency is NOT set to On Demand, please click Save

    This should resolve the issue. Also, as a reminder, please do not create or save any report sets that have over 15 properties included in an individual report.

    We apologize for the inconvenience.

    Thank you,
    M3 Support

  • M3 Login Utility Not Accessible

    At this time the M3 Login Utility will not launch.  We are working to correct this issue as quickly as possible.  Please check back here for any further updates.  In the meantime please submit a case at https://help.m3as.com or email techsupport@m3as.com requesting the password reset and we will assist you.

  • M3 Monthly System Maintenance Friday 11pm - Saturday 6am EST (2/21/2020 to 2/22/2020)

    REGULAR MONTHLY SYSTEM MAINTENANCE - Friday, 2/21/2020 11 p.m. - Saturday, 2/222020 6 a.m. EST

      

       M3 will be conducting our regularly scheduled monthly System Maintenance. All M3 sites and applications will be unavailable from 11 p.m. EST until Saturday morning at 6 a.m. EST. While we have taken every precaution to minimize complications during this event, with any maintenance event there exists a certain amount of risk. M3 is committed to providing the highest possible level of service and we strive to increase client satisfaction and productivity via our proactive notification of our customers.

      Please notify your users of this scheduled system downtime. 

    • Microsoft will be ending support/security updates for their Windows 7 Operating System on January 14th, 2020.  It is not M3’s practice to allow access via unsupported operating systems. In conjunction with Microsoft’s decision, M3 will follow suit.  On April 15, 2020, M3 Accounting Core users who are still using Windows 7 will be unable to access the platform.  Please consider updating your operating system to Windows 10 prior to that time to insure continued access to Accounting Core.
    • If your organization has any questions please contact Tech Support by way of a case at help.m3as.com or call 770.297.3347.

    Thank you,
    M3 Support

  • Feb 2020 FREE Group Webinars

    M3 will be hosting Group Webinars, free of charge, Feb 17th thru 21st. The following areas will be covered:

    • Financial Designer (How to add and update % column)
    • Accounting Core (Navigation and Advanced Settings)
    • Time Management Timesheets (Overview of editing timesheets and adding earn (pay) codes)
    • Windows 7 OS End Of Life (What does it mean to Accounting Core?)
    • Intelligent Imaging (What is it and could this be something for my organization?)
    • Overview of Insight
    • Time Management Schedules

     

    Click HERE to sign up for the webinar topic(s) of your choice. 

Forums

  • Accounting Core Forum

  • Insight Forum

  • Technical Forum

  • Time Management Forum