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  • Sept 2019 FREE Group Webinars

    M3 will be hosting Group Webinars, free of charge, Sept 16th thru 20th. The following areas will be covered:

    • Cash Management (Transitioning to AC New Hotel - Prior Month Setup)
    • Cash Management (How to use the Cash Management Register)
    • Time Management Labor Management (What is Labor Management and how can it help you control your labor?)
    • Cash Management (How to use the Cash Management Reconciliation)
    • Daily Report Maintenance (How to modify layout/make corrections/double checking guest ledger/DR clearing account)
    • PMS (Data Integration Overview)
    • Time Management Tablet/Biometric Overview (Are you fully utilizing your tablet?)

     

    Click HERE to sign up for the webinar topic(s) of your choice. 

  • Accounting Core Release Tuesday 8/20/19 starting at 10PM EST

    M3 Accounting Core Release version 4.6:
    Tuesday, August 20, 2019 10PM EST until approximately 2AM EST
    All times: Eastern standard time.

    M3 will be releasing the latest version of Accounting Core on Tuesday, August 20, 2019 at 10:00pm EST. Accounting Core will be unavailable for approximately 4 hours. For the complete documentation associated to this release, please access this link (you must be logged into the M3 Help Center in order to access the link below):

    https://help.m3as.com/content/solution-source/accounting-core-release-notes/

    Key Enhancements:

    Please click Accounting Core -4.6 Did You Know for some facts of interest concerning this production release.

    We truly appreciate your patience and understanding as we continue to strive towards creating the best product for our customers. Please notify your users of this upcoming release.

    Thank you,
    M3 Support

  • MAINTENANCE COMPLETED on 7/1 8pm EST -- Performance Issues for Accounting Core and Time Management

    We are aware of intermittent issues over the last 10 days that have affected the performance to both Accounting Core and Time Management. Below are the time frames we were impacted:

    Thursday 6/20 4:30-5:30pm EDT
    Friday 6/21 9am-12pm EDT
    Monday 6/24 9am-11am EDT
    Monday 7/1 11:45am-1:30 EDT
     

    We isolated the cause on Monday, July 1st, afternoon. We completed a Maintenance on Monday evening (7/1) which had less than 1 minute of downtime for customers. We expect this update to resolve the extreme performance degradation that was seen some last week and also Monday (7/1). If you experience any extreme performance degradation today or over the next few days, please submit a case and we will work to resolve as quickly as possible.

    We understand the frustrations this has caused and continue to work towards providing the best customer experience possible. 

    Thank you,
    M3 Support

  • Accounting Core Patch Release 4.5.1 Documentation

    M3 Accounting Core Patch Release:

    For the complete release notes associated to this release, please access this link (you must be logged into the M3 Help Center, in order to access the link below):

    https://help.m3as.com/content/solution-source/accounting-core-release-notes/accounting-core-patch-release

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