• Accounting Core Production Release: Monday, Nov 19th @ 10pm

    The Accounting Core Application release has completed and the system is now available (as of approx 12:00am on 11/20)

    M3 will be releasing the latest version of the Accounting Core Application, Monday, Nov 19th at 10pm. We are anticipating 2 hours of downtime for this release. M3 has improved the functionality in the following areas:

    • General Ledger
      • Performance when running GL reports
      • Shell Crash Error when working/viewing journal entries
      • Load time for lengthy Journal Entries

    • Accounts Payable Document Imaging
      • Viewing Images via the Search Function

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  • M3 Product Suite Survey

    M3 is looking for your feedback, if you are interested in taking a short survey, please log into the Help Center and Click HERE

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  • M3 Support Exciting News!! Updated expanded Support Hours!

    We are very excited to announce that we have extended our M3 Support office hours to accommodate our customers' needs. M3 Support is now open 24 hours a day for 5 days a week to go along with our current weekend hours. Please see below for our new hours. 

    Sunday 11:00pm - Friday 11:00pm Eastern (24 hours, 5 days a week)
    Saturday & Sunday 8:00am - 6:00pm Eastern

    We are thrilled to be offering these extended hours to our customers for the first time in M3 history! We look forward to continuing to support and serve our customers.

    Thank you,
    M3 Support

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  • Accounting Core Release Update

    Please read to see our newest enhancements for Accounting Core!

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  • Intercompany Functionality: Known Issues and Workarounds

     

    We would like to take a moment to thank our Intercompany users for the feedback provided on this new feature. It is great to see this new functionality being put to use. Please find the 2 items below, each has been identified as an issue within the system, and each item does have a workaround provided. We do expect that these items will be fixed in a future release. 

     

    Intercompany Invoices with the same Invoice Number Posted at the same time will merge under 1 vendor, in the Receiving Entity.

    Option #1: Assign Unique Invoice Numbers for Intercompany Invoices (Preferred)

    Option #2: Post Intercompany Invoices on an individual basis, as soon as they are created.

     

    An on-demand check that pays a non-Intercompany Invoice and a Intercompany invoice does not make the correct journal entry (It only Debits Intercompany and Credits Cash, instead of Debiting I/C and AP and Crediting Cash).

    Option #1: Use the Batch Payment Option to pay a vendor that had a check cut for an AP and Intercompany Invoice (Preferred)

    Option #2: Create a Manual Journal entry and Credit Intercompany/Debit A/P Trade for the Total amount of Non-Intercompany Invoices that were paid

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  • Accounting Core Patch Release Tuesday, March 27th 10pm

    Accounting Core Patch Release Tuesday, March 27th 10pm-1am EDT. Please click on Continue Reading below to view more details regarding the release. 

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  • Citrix Update - Please do not update to Citrix Receiver version 4.11

    Citrix Receiver has a new version and you may be prompted to update to it. Please do not do so as this Receiver version has compatibility issues with Accounting Core. If you have installed this version, you can uninstall this from your Add or Remove Programs, then go to https://www.citrix.com/downloads/citrix-receiver/legacy-receiver-for-windows/ and choose either version 4.10.1 or 4.3.100.

    To turn off the update notifications, please follow the link below:

    http://help.m3as.com/login-faq/disable-citrix-auto-update

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  • 1099 FAQ's

    1099 Season is right around the corner! 

    To view FAQ about printing 1099's please click HERE, you will find the following topics covered:

    • How to Process 1099/1096 Forms
    • Tips for Aligning Forms
    • How to Export Vendor Contact Information
    • How to Print Vendor Payments that include the FEIN
    • Where to purchase 1099 Forms

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  • New Office Location for M3 as of December 21, 2017!

    As of 12/21/17, our new Georgia office address is below:

    1715 N. Brown Rd
    Building A Suite 200
    Lawrenceville, GA 30043

    More details are included in this blog 

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  • Budget Season - FAQ

    Budget season is well underway. Please click HERE to access the Budget section of our Solution Source Page. Here are a few example of topics that are covered in this section:

    • How to Open a Budget for the New Year
    • Downloading a Budget Import File
    • Loading Prior Year Actual's into a Budget

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