Welcome to the M3 Help Center!

M3 Accounting Core Release version 4.6:
Tuesday, August 20, 2019 10PM EST until approximately 2AM EST
All times: Eastern standard time.

M3 will be releasing the latest version of Accounting Core on Tuesday, August 20, 2019 at 10:00pm EST. Accounting Core will be unavailable for approximately 4 hours. For the complete documentation associated to this release, please access this link (you must be logged into the M3 Help Center in order to access the link below):

https://help.m3as.com/content/solution-source/accounting-core-release-notes/

Key Enhancements:

Please click Accounting Core -4.6 Did You Know for some facts of interest concerning this production release.

We truly appreciate your patience and understanding as we continue to strive towards creating the best product for our customers. Please notify your users of this upcoming release.

Thank you,
M3 Support

M3 will be hosting Group Webinars, free of charge, July 15th thru 19th. The following areas will be covered:

• Budget / Forecast (How to use the Budget / Forecast modules)
• Time Management Reports (What kind of reports can I run in Time Management?)
• General Ledger (How to import Journal Entries)
• General Ledger - Chart of Accounts Maintenance (Adding/Deleting/Renaming Accounts)
• Check Writer (How to use Check Writer at All Levels)
• PMS (Data Integration Overview)
• Time Management Overview (What does Time Management have to offer you?)
• Overview of Insight

Click HERE to sign up for the webinar topic(s) of your choice. 

We are aware of intermittent issues over the last 10 days that have affected the performance to both Accounting Core and Time Management. Below are the time frames we were impacted:

Thursday 6/20 4:30-5:30pm EDT
Friday 6/21 9am-12pm EDT
Monday 6/24 9am-11am EDT
Monday 7/1 11:45am-1:30 EDT
 

We isolated the cause on Monday, July 1st, afternoon. We completed a Maintenance on Monday evening (7/1) which had less than 1 minute of downtime for customers. We expect this update to resolve the extreme performance degradation that was seen some last week and also Monday (7/1). If you experience any extreme performance degradation today or over the next few days, please submit a case and we will work to resolve as quickly as possible.

We understand the frustrations this has caused and continue to work towards providing the best customer experience possible. 

Thank you,
M3 Support

M3 Accounting Core Patch Release:

For the complete release notes associated to this release, please access this link (you must be logged into the M3 Help Center, in order to access the link below):

https://help.m3as.com/content/solution-source/accounting-core-release-notes/accounting-core-patch-release