This site is a community resource where users can browse content and events, share tips and tricks, interact through discussion forums, suggest new ideas, report defects, and get support through our help desk.
M3 is aware that customers may still be having issues with attaching images. We continue to work to resolve this. Several customers may still have issues on Monday---our Document Imaging partner should have a final resolution ready during the day on Monday. M3 is continuing manual efforts to resolve databases as quickly as possible during the weekend into Monday. Once again, we sincerely apologize for the issues this has caused.
3:15pm - We are continuing to work through the document imaging issue. We will continue to work on this throughout the weekend aiming to be completed by Monday morning.
8:00am (Friday) - We continue to work through this issue.
11:00pm Update: We are aware of some issues remaining where images cannot be attached. We are working on this now. We will update here when we have information.
2:30pm Update: This issue should now be resolved. Please submit a case if you run into any further issues with Document Imaging. We sincerely apologize again for the impact this had yesterday and today.
1:30pm Update: Document Imaging functionality may be intermittent during this time. We are continuing our resolution steps, so it was available for a few minutes, but we are now completing this process, so it will likely go down again shortly.
M3 is aware that Document Imaging within Accounting Core is not working. M3 has been working with our 3rd party partners non-stop to get this corrected as soon as possible. We truly apologize for the issues this has caused and understand your frustrations. We will post updates here as soon as there are any. Unfortunately, we do not have an ETA on when this will be resolved.
M3 Accounting Core System Administrators and Users,
All times are Eastern:
We are pleased to announce the Accounting Core 4.11 release to production on Monday, June 29, 2020 at 10PM. We request to please notify all users to save their data as of 9:30 PM Eastern and start logging out. The release to production starting at 10PM Eastern will go until approximately 12 AM Eastern.
Some exciting new features contained in the 4.11 Release:
Notifications and Release notes have been sent to your System Administrator for your review. If there are any questions contact us via a Help Center Case.
M3 will be hosting Group Webinars, free of charge, July 20th thru 24th. The following areas will be covered:
Click HERE to sign up for the webinar topic(s) of your choice.