Welcome to the M3 Help Center!

This site is a community resource where users can browse content and events, share tips and tricks, interact through discussion forums, suggest new ideas, report defects, and get support through our help desk.

All News

Subscribe to News News & Announcements

  • Dec 2018 FREE Group Webinars

    M3 will be hosting Group Webinars, free of charge, Dec 17th thru 20th. The following areas will be covered

    • Accounting Core (Prepping for the YEAR END PROCESS and what to expect Jan 1)
    • Operations Management Forecasting Refresher
    • General Ledger (How to use the General Ledger Module - Comp/Prop Level)
    • General Ledger (How to import Journal Entries)
    • General Ledger (How to use the General Ledger - Enterprise Level)
    • Accounts Payable (How to use Document Imaging)
    • Accounts Payable Use Tax (How to setup and use Use Tax)
    • PMS Data Integration (Best Practices)
    • 1099s (Prepping AP for 1096/1099 season)

    Click HERE to sign up for the webinar topic(s) of your choice. 

  • M3 December Calendar

    Friday, 12/7 - M3 Support will be closing at 8pm EST as we will be having an internal company-wide event. Support will re-open on Saturday, 12/8 at 8am EST.

    Monday, 12/24 - M3 Support will close at 3pm EST to allow our employees time to celebrate with their families and friends for Christmas Eve.

    Tuesday, 12/25 - M3 Support will be closed for Christmas Day. A support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues.

  • Hilton PMS Processing

    M3 is aware that data is not displaying for Hilton PMS Mapped Properties, this is because M3 has not received any PMS files from Hilton. Users will need to contact Hilton Support to have the file re-transmitted, or Users will need to download and email the file to M3 manually. 

  • Accounting Core Production Release: Monday, Nov 19th @ 10pm

    The Accounting Core Application release has completed and the system is now available (as of approx 12:00am on 11/20)

    M3 will be releasing the latest version of the Accounting Core Application, Monday, Nov 19th at 10pm. We are anticipating 2 hours of downtime for this release. M3 has improved the functionality in the following areas:

    • General Ledger
      • Performance when running GL reports
      • Shell Crash Error when working/viewing journal entries
      • Load time for lengthy Journal Entries

    • Accounts Payable Document Imaging
      • Viewing Images via the Search Function

Forums