Welcome to the M3 Help Center!

M3 offers free monthly group webinars. Please continue reading for details.

Dear M3 Customers,

We are pleased to announce that the Accounting Core 5.8 release was pushed to production on Tuesday, March 21, 2023 at 10PM. Please choose to continue reading for details on the new features/updates. If further questions, please contact M3 Support via our M3 Help Center case submission. We look forward to discussing and sharing our technical guides on these features to help your organization with these new features.

Thanks,
Support

You may have noticed our Forgot your Password option has been visible on our Accounting Core login page over the last few weeks. It is now functional again and below are details on how to get your email address associated with your username. 

Login to the M3 Help Center
Click on your name in the top right of the page and choose Profile
Fill out all your contact information and choose Update

This will associate your email address with your username within 24-48 hours so that you can utilize the Forgot your Password option. Please click HERE for more details. 

Thank you,
M3 Support

M3 is upgrading our Citrix Platform to the Cloud! We began migrating users in early November to a new Citrix Cloud environment that ensures our customers have some of the latest security features and high availability. Some of the benefits of moving to the cloud are additional encryption to keep your information safe, ability to access M3 Applications from any modern internet browser, and more supportability to ensure uptime. 

Starting today, Tuesday, 1/17/23, the final migration is beginning. Any users whose usernames start with a R-Z who have not already moved to the new site will be accessing the new site to launch Accounting Core. https://cloud.m3as.com

As of Wednesday, January 25th, users will no longer be able to access Accounting Core from the connects.m3as.com site. Please start using the new cloud.m3as.com as of today.