Welcome to the M3 Help Center!

M3 will be hosting Group Webinars, free of charge, February 15th thru 18th. The following areas will be covered:

• Accounts Payable - Invoice Approval Feature
• Accounts Payable Accounts Payable (Transitioning to AC New Hotel - Input/Manage Prior Aging)
• Financial Wizard Financial Wizard Running Reports (How to run reports, run consolidated reports, save reports etc)
• Five Dashboards You Should Get to Know 
• Insight User Management (for Designers)
• Insight Mobile App
• PMS Best Practices
• User Setup: How to grant new user access to Time Management and how to modify permissions of existing users 
• Time Management Schedules

Click HERE to sign up for the webinar topic(s) of your choice. 

M3 is aware we are currently experiencing a global issue that is causing the auto-populate function inside of Intelligent Imaging to be very slow. Users can still upload and store their invoice, but will have to fill in the fields. We have reached out to our to our 3rd party partner as we investigate this issue.

YEAR END HINTS: OPEN Fiscal Year 2021

As of 1/1/21, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Thank you,
M3 Support

We Wish our M3 customers a safe and HAPPY HOLIDAY SEASON! 

In addition to the below Support schedule, we wish to remind if your Fiscal Year 2021 has not been opened, please do so prior to January 1, 2021.

YEAR END HINTS: OPEN Fiscal Year 2021 prior to January 1, 2021

As of 1/1/21, in AP, Check Writer, GL, and Cash Mgmt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Christmas and New Year's Holiday Schedule Hours are as follows:

Thursday 12/24 and Friday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)

Saturday 12/26 - 10am-6pm EST

Thursday 12/31 - Close at 8pm EST

Friday 1/1 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues) 

Reminder--For customers who utilize ACH Processing, there will be no processing on days M3 is closed--please consider these processing delays when scheduling ACH Payments.

Thank you,
M3 Support