Welcome to the M3 Help Center!

In observance of Independence Day, M3 will be closed on Friday, July 3rd. 

M3 Hours:
Closed starting at Thursday 7/2 11pm EST and will re-open on Saturday 7/4 8am EDT
Saturday, 7/4 hours: 8am EST - 4pm EST

On Friday, a support technician will be on-call for severe High Priority issues including connection or login issues.

Thank you and have a safe and happy holiday weekend!

M3 is aware of an issue that was created from last evening's release to Accounting Core where users cannot import a Journal Entry file directly from within the General Ledger module. Our teams are already working to resolve and we are aiming for a Production Patch tomorrow evening. We will update the time and date as soon as we verify the fix. 

In the meantime, the Import Export Utility is still working as expected, so users can utilize this feature to import any Journal Entries.

Thank you for your patience and we hope you are finding value in the enhancements from Monday night's release.

Thank you,
M3

M3 Accounting Core System Administrators and Users,

All times are Eastern:

We are pleased to announce the Accounting Core 4.11 release to production on Monday, June 29, 2020 at 10PM. We request to please notify all users to save their data as of 9:30 PM Eastern and start logging out. The release to production starting at 10PM Eastern will go until approximately 12 AM Eastern.

Some exciting new features contained in the 4.11 Release:

• Financial Wizard : Multiple Forecast Reporting both for a single property or consolidated (Multiple) properties.
• Ability to resend ACH/ePay Vouchers
• Daily report :  Ability to enable: Reload Mapped items when accessing the daily report module
• Daily report/General Ledger:  Ability to copy comments in Rollover Journal Entry Line Item Descriptions
• Check Writer: Update Paymerang file for Enterprise level Groupings

Notifications and Release notes have been sent to your System Administrator for your review. If there are any questions  contact us via a Help Center Case. 

Thank you,

Technical Support.

M3 will be hosting Group Webinars, free of charge, July 20th thru 24th. The following areas will be covered:

• Accounts Payable (Transitioning to AC New Hotel - Input/Manage Prior Aging)
• Accounts Payable (How to use Account Payable Module - Part 1 Enter Vendor/Invoice & Navigation)
• Accounts Payable (How to use Account Payable Module - Part 2 Import Vendors/Invoice & Review Reports)
• Accounts Payable (How to use Document Imaging)
• Overview of Insight
• Insight - Utlizing Your Accounting Core and Time Management Data (formulas)
• Insight - Using Functions and Filters to Slice and Dice your data
• Insight Budget and Forecast Overview
• Hotel Benchmarking - Report Overview
• PMS (Data Integration Overview)
• Time Management Tablet/Biometric Overview (Are you fully utilizing your tablet?)
• Time Management Schedules
• Time Management Labor Management (What is Labor Management and how can it help you control your labor?)
• Intelligent Imaging:  An overview to see if this is an application for your organization.
• Budget Season:   Check list to prepare for the 2021 Budget Season:  Best Practices

Click HERE to sign up for the webinar topic(s) of your choice.