Login Frequently Asked Questions

M3 Password Requirements:

• Every 90 days the system requires that you reset your password.  When it requests that you do so or a technician sends you a reset password, please follow the below criteria:
• A new password must be unique and cannot be the same as the previous password (or any of the prior 5 passwords).
• Special Characters are not recommended
• Passwords must contain all 3 of the following elements:
  • At least 1 Capital Letter
  • At least 1 Lowercase Letter
  • At least 1 Number
• Passwords cannot be any part of your M3 Username, the management company name or your name
• Passwords must be at least 8 Characters in length

A video to walk you through the password reset process can be found HERE

Question: What Version of Citrix is Best?

Solution :
Windows 10, and 11: Click HERE for to download the correct version of Citrix .        
Mac OS  11 Big Sur, 12 Monterey, 13 Ventura, and 14 Sonoma (up to 14.2.1) Click HERE for the latest version of Citrix for Mac
Chromebooks: You will need to download the Citrix Workspace app from the Play Store.
                          Chromebooks are not fully compatible.  If you are able to launch Accounting Core on one,
                           it will be read only. You will not be able to import, export, upload images, or scan into Accounting Core.
                           Printing is not guarantied to work as well.

Question: How do I login and use the Help Center

Solution: Please utilize the following link by clicking HERE