• An error was encountered while connecting to Document Imaging

    I am trying to upload pre-scanned images into invoices in the AP module. I have not had any issues doing so for over a year. I did not post any invoices or upload images for 2 weeks, and now that I'm back from vacation I am unable to load images. The file path did not change. When I select Browse Pre-Scanned for Multiple Invoices it takes me to the correct folder. I am only having issues with Single Invoice. I am receiving the following errors:

    (
    Thursday, September 21, 2023 6:55:13 PM

    An error was encountered while connecting to Document Imaging

    -------------- Exception ---------------
    Type:    System.Net.Http.HttpRequestException
    Message: An error occurred while sending the request.
    Source:  ImageAcquisition
    Target:  InitializeAPIs

    Type:    System.Net.WebException
    Message: Unable to connect to the remote server
    Source:  System
    Target:  EndGetResponse

    Type:    System.Net.Sockets.SocketException
    Message: No connection could be made because the target machine actively refused it Redacted
    Source:  System
    Target:  InternalEndConnect

    --------------- Process ----------------
    Process: 2644
    Name:    ImageAcquisition
    Module:  ImageAcquisition.exe
    Thread:  1
    At:      2023-09-21 18:55:13.7602061
    )