Posted Mon, 29 Aug 2016 20:36:38 GMT by Matt Husted

The following information is current as of May 15th 2018,. Updated information on the below content can be found by searching M3 Approved Scanners after signing in to the Help Center:

The following scanners have been deemed as compatible with M3 to where a user can use the direct scan function:

  • Brother ADS-2000 (make sure it is NOT the Brother ADS-2000e) ***
  • Epson DS-510; ***
  • Brother ADS-1500
  • Epson DS-560
  • Canon P-215II

*** We are aware that the Brother ADS-2000 and EPSON DS-510 are difficult to find at this time. We are in the process of testing other scanners and will continue to update this page as more information is available.

*As changes in Windows occur, some scanner models may become non-compliant with Accounting Core.  We will continue to monitor and update this list when we learn of any models becoming obsolete.

Prior to using the scanner for the first time in Accounting Core; it is highly recommend that the scanner software has been installed on the local computer, as this will help prevent most twain errors.

Posted Fri, 09 Sep 2016 15:34:22 GMT by Prakash Maggan

Has anything changed with regard to scanning from Mac OS X or is it still not possible?

Posted Fri, 16 Sep 2016 19:51:16 GMT by Jason Patten

Prakash

Scanning directly is not possible from Macintosh because the OSX client from Citrix does not support Twain Connectivity.  This unfortunately is a limitation of the underlying software architecture and is not under the control of M3.  

You can of course use the Scan and Upload option to attach files from a Mac to Invoices or Journal Entries in AccKnowledge.  If you need assistance with setting this up or attaching through the Browse and attach option, please open a case and a technician will contact you as soon as possible.

Thank you

Jason

M3 Support

 

Posted Mon, 25 Jun 2018 18:17:36 GMT by System Administrator

Update as of 6/25/18, We have updated our current list of Compatible Scanners within Accounting Core. Please see the updated information below.

  • Panasonic KV-S1026C (added June 2018—can reach out to andrea@bbds.biz if interested in purchasing this scanner; please indicate to her that you are a M3 customer. NOTE: this contact does NOT provide support for the scanner if you decide to purchase it)

  • Kodak i1150 (can reach out to andrea@bbds.biz if interested in purchasing this scanner; please indicate to her that you are a M3 customer. NOTE: this contact does NOT provide support for the scanner if you decide to purchase it)

  • Samsung M2885FW (added April 2018—includes printing capabilities)

  • Brother ADS-1500

  • Epson DS-510

  • Epson DS-560

  • Canon P-215II 

The above scanners should be available to purchase at any local office supply store.

*As changes in Windows occur, some scanner models may become non-compliant with Accounting Core.  We will continue to monitor and update this list when we learn of any models becoming obsolete.

Thank you,
M3 Support

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