Although setting up an electronic signature for printing on checks can usually be done by a client user with system administrator privileges in Accounting Core, M3 stands by to assist with this important and useful feature.
If you are a corporate-level user and would like assistance from M3 technical support setting up a check signature, please submit a support request and have the following items and permissions ready if possible so that what can promptly assist you:
- Electronic copy of the check, which can be made using the following steps:
- Sign a blank, white piece of paper
- Use a black ink pen, not a permanent marker
- Sign the normal size signature on the page
- We recommend signing at least a few times on the page so that the best quality signature can be chosen by our technicians
- Scan the blank document through a scanner (cell phone pictures will not work) making sure auto-cropping is turned off
- This preserves the scaling
Note: An example scanned document with signatures is attached to this post for reference
- Make sure that your Accounting Core user account has the following permissions:
- Enterprise-level access (Access tab->Access->check the top box
- Only if signature will be set for entire Enterprise
- Modify Check Layout (found under Roles tab->Privileges->Check Writer)
- NOTE: Only if the signature object is not turned on, in most cases it is on
- The following permissions, found under Roles tab->Privileges->Select Company in User Manager:
- Modify Check Signature
- Use
If you have any questions or would just like to learn more about this useful feature in Accounting Core, please don’t hesitate to contact M3 for further assistance.
NOTE: Check signature setup is typically assisted within 24-48 business hours from the time of support request.