Michael Cheesman BA

Hello Beth,

The best way to handle this would be to use the following process:

1. Create a Credit Memo (negative invoice) for the same amount as the un-paid portion of the invoice (Please ensure that at minimum the transaction is dated today or earlier).

2. Go to Check Writer and complete a Check on Demand selecting the outstanding invoice and the credit memo, the system will issue a zero dollar check that you can then discard. 

If you have any trouble completing the process above, please feel free to open a case with out support team and we will help by walking you through the process. 

Mike Cheesman

M3 Support Manager

Hello Beth,

The best way to handle this would be to use the following process:

1. Create a Credit Memo (negative invoice) for the same amount as the un-paid portion of the invoice (Please ensure that at minimum the transaction is dated today or earlier).

2. Go to Check Writer and complete a Check on Demand selecting the outstanding invoice and the credit memo, the system will issue a zero dollar check that you can then discard. 

If you have any trouble completing the process above, please feel free to open a case with out support team and we will help by walking you through the process. 

Mike Cheesman

M3 Support Manager

Hello Peter,

The best place to print a report of approved payments, is from the Check Writer Module. When you reach the screen where invoices are selected for Payment, after all invoices are selected you can click on the Print Option at the top of the Screen, the system should then prompt asking if you want to print All Items or only the Ones selected. 

If you have any further questions, please feel free to open a case with our Support Team.

Mike Cheesman

Support Manager

If there is a feature you would like to see, please create a case for the support team and they will work to send the appropriate request to our development team. (To my knowledge there are not any updates to the Cash Management Reconciliation Module in the next scheduled release, but I will pass on a suggestion to be considered for a future release.)

Hello Janet,

At present the Cash Management Reconciliation is not programmed to respond to arrows or the scrolling wheel on a mouse. The best suggestion I can make is to click on the down arrow or the open space in the scroll bar (this option will scroll, like a page down effect).

Best Regards, 

Michael

Support Manager

Hello Debra, 

If you know the vendor the invoice is associated to, you set the invoice filter to all and then type in the invoice number at the bottom of the screen. 

In the event that you do not know the vendor associated to the invoice, you can run a batch invoice report for the date range needed and use the search function within the report window to search for a full or partial invoice number. 

If you need further assistance, please feel free to open a case with our support team. 

Best Regards, 

Mike Cheesman
Support Manager

Hello Becky,

I have created a Support Case for the item above, you should be receiving a confirmation email with a case number shortly. 

Best Regards, 

Mike Cheesman

M3 Support Manager

Hello Judy,

I see that your database is set-up for ACH payments, however this is only for ACH payments for Banks based on the United States. The best suggestion I can make for this scenerio would be to make a payment from one back to the other and then log the payment as a manual check, in Accounts Payable. 

We do have an enhancements coming in the near future that will assist users with recording an ACH that occurred in the past. More to come on this in the coming weeks. 

Mike Cheesman

M3 Support Manager

Hello Becky,

Since there are separate invoices, you would need to complete 2 separate check runs to pay the invoices on different checks. 

Hello Michael,

Please visit this link, within our solution source area and this will provide the scanners that work the best with Accounting Core:

https://help.m3as.com/downloads/conpatible-scanner-list

Best Regards, 

Mike