Jed Sherman Crestpoint, Inc. COO

With Hilton, the Franchise Credit is posted in the Night Audit as a Negative number in the format: (xxx.xx)

When entered in as a negative number, the daily report offset report shows out of balance for that particular day. Changing it to a positive number brings the difference to ZERO, however that makes the AR Varience (out of balance) = OUT OF BALANCE by that number. Is this a franchise credit to be applied into an EFT or somewhere else for a zero balance to appear? 

Any help would be greatly appreciated. 

Jay 

Trying to understand when the mapping section updates the system to see results? 

When I found out that the variance was not balancing out, I seen that the transaction code for Franchise credits was not entered into the mapping process under the City ledger. I have since then updated but am wondering when the system recognizes this and updates the daily report activity? 

Thanks 

Jay

Trying to understand when the mapping section updates the system to see results? 

When I found out that the variance was not balancing out, I seen that the transaction code for Franchise credits was not entered into the mapping process under the City ledger. I have since then updated but am wondering when the system recognizes this and updates the daily report activity? 

Thanks 

Jay