System Administrator Portal Administrator User

What’s New!

We will release Accounting Core version 6.3 on Tuesday, 10/22/2024, at 8:00 PM ET. Please notify all users to save their data and log out by 7:45 PM ET. This release will enhance Payment Wizard and offer more options for importing and exporting data. We have also improved Accounts Receivable, adding the ability to void invoices.

The 6.3 Release Notes can be found here: M3 Accounting Core 6.3 Release Notes.docx

If you have any questions, please contact M3 through our Help Center or email TechSupport@m3as.com.

Thank you!  

M3 Support

Here at M3, we can't wait to let you know what we have been working on just for you. We offer monthly, FREE, group webinars designed to keep you up to date with our product enhancements.  Keep reading to find out why you DON'T want to miss out!

We are currently experiencing a high volume of cases due to the recent rollout of our new Accounting Core landing page. This update requires you to re-enter your existing username and password to further safeguard your account as well as validate your email address. If you forget your existing password, you can now reset it directly on the sign-in page. This process involves verifying your email address in preparation for utilizing Multi-Factor Authentication (MFA) to enhance security.

In the meantime, here are a few tips that might help resolve your issue:

• Remove “m3.local” from your username.
• Remove “m3/” from before your username.
• Wait up to 10 minutes for the confirmation email.
• Check your junk/spam folder for the confirmation email.
• If you are still having issues, please submit a case and include your username and email address. You can submit the case from either the Help Center or by emailing techsupport@m3as.com to be placed in the queue for a technician to respond.

We appreciate your patience, and we will respond to all cases as soon as we can.

Thank you for your continued trust and support.

M3

M3 will be closed for Labor Day on Monday, Sept. 4. We will reopen at 11 PM EST on Monday evening, Sept. 4 to assist you.

If you need assistance while we are closed, please submit a case through our Help Center or email us at techsupport@m3as.com. An on-call Support Technician will be available to assist with severe high-priority issues affecting access or connection.

Hours of Operation:

• Sunday, 9/1: 8 AM - 4 PM EST
• Monday, 9/2: Closed until 11 PM EST

Thank you,
M3 Support

It's time to update to Multi-Factor Authentication (MFA)! M3 is dedicated to upholding the utmost security standards for your property data. As part of our continued efforts to enhance our security protocols, we will be updating the Login screens to our M3 Product pages (this will just be a redirect and the screen will look differently than what you are used to). In the coming weeks, all M3 users will be required to migrate to Multi Factor Authentication (MFA). Once you’ve logged in using the MFA process, you will be asked to register for a secondary authentication. Setting up MFA will take less than a minute!!! Thank you for your attention and cooperation as we work together to maintain a secure environment for your data. Sincerely, M3

M3 is excited to announce enhancements to our Insight Business Intelligence Platform. While much of this upgrade focuses on enhancing stability, security, and scalability behind the scenes, the improvements are also aimed at enhancing your overall experience. Users with a Designer License will discover new features that enrich the dashboard creation and editing experience. If you would like to learn more about Insight, or how to obtain a Designer License, click HERE to contact us.

For more information on System Administrator and Viewer updates, click HERE

For more information on Designer updates, click HERE

We are excited to announce the release of a new M3 training video designed to help you navigate and utilize our M3 Payment Portal with ease. At M3, we are committed to providing you with the best tools and resources to enhance your experience with our services.

What's in the Training Video?

Our comprehensive training video covers:

• Step-by-Step Instructions: Learn how to set up your account and manage your payments effortlessly.

• Tips and Tricks: Discover useful tips to maximize the efficiency of the payment portal.

How to Access the Video

You can watch the training video by visiting this link: M3 Payment Portal Training Video

Additional Support

If you have any questions or need further assistance after watching the video, our customer support team is here to help. You can reach us via:

• Email techsupport@m3as.com or accounting@m3as.com

• Submit a case from our M3 Help Center (https://help.m3as.com/case-portal/)

Thank you,
M3

YEAR END HINTS: OPEN Fiscal Year 2024

As of 1/1/24, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2023, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Thank you,
M3 Support

We are pleased and excited to announce that the Accounting Core 5.9 release was pushed to production on Sunday, June 11, 2023. We look forward to discussing and sharing our technical guides to help your organization with these new features.

Please click on the Title to see details of what was included in the release. 

Thank you!!
M3

M3 UPDATE - December 9, 2021

Dear Valued Customer, 

To submit a support case, please email techsupport@m3as.com. 
 

PMS Processing: PMS that comes to M3 via email is functional. We are working with Oracle towards resolving Opera processing. We are aware of the message when trying to update the credentials in Opera that reads Connection could not be Established which appears to be happening for Opera Versions older than 5.6. While we continue to troubleshoot, feel free to email the Opera files to opera@m3link.net and the files will automatically process. PMS Daily Processing Instructions