System Administrator Portal Administrator User

Accounting Core Year End Tip: Open Fiscal Year 2025 prior to January 1, 2025

As of 1/1/25, in AP, AR, Payment Wizard, GL, and Cash Mgmt, to see entries from 2024, use the (+) sign within the Accounting Core Module (above arrow of scroll bar on right hand Side of the screen, immediately above where data would list and underneath Chart of Account button, except for in Payment Wizard).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Thank you!
M3

We wish our M3 customers a safe and happy holiday season! 

In addition to the below Support schedule, we wish to remind you if your Fiscal Year 2025 has not been opened within Accounting Core, please do so prior to January 1, 2025.

Holiday Schedule Hours are as follows:

Monday 12/23 - Closing at 10pm ET
Tuesday 12/24 and Wednesday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues between the hours of 8am ET and 6pm ET). Support will be reopen starting at 11pm ET on Wednesday 12/25. 

Tuesday 12/31 - Closing at 8PM Eastern
Wednesday 1/1/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues between the hours of 8am and 6pm ET). Support will reopen at 11pm ET on Wednesday 1/1/25. 

Accounting Core Year End Tip: Open Fiscal Year 2025 prior to January 1, 2025

As of 1/1/25, in AP, AR, Payment Wizard, GL, and Cash Mgmt, to see entries from 2024, use the (+) sign within the Accounting Core Module (above arrow of scroll bar on right hand Side of the screen, immediately above where data would list and underneath Chart of Account button, except for in Payment Wizard).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Thank you!
M3

It’s time to update to MFA

M3 is dedicated to upholding the utmost security standards for your property data. As part of our continued efforts to enhance our security protocols, we will implement Multi Factor Authentication (MFA) for Accounting Core and Insight starting December 2nd.
Note: All customers will not have these options available to them at once, as we are processing this move in groups. If you do not see these options by 12/20/24, please reach out to techsupport@m3as.com.

 

 Implementation Details: MFA is mandatory for all M3 products throughout the portfolio. Here’s what you need to know:

1. Setting Up MFA:
   • Detailed instruction links on how to set up MFA for your account are below

                                                

• This is a straightforward process, and we’ve included screenshots to guide you.
• If you have any questions, the M3 Support team is ready to assist.

2. Shared Accounts:
   • Users with the same username are strongly encourage to have a separate account created, due to MFA requirements and prevent shared data that could become compromised.
   • System Administrators can request new logins at no additional cost by emailing techsupport@m3as.com. Provide the name of the company and property, role of the user, as well as if the billing should be set to the corporate or property level.

3. Why MFA Matters:
   • MFA significantly reduces the risk of unauthorized access.
   • It helps protect sensitive data, including your personal information and company resources.
   • We’re committed to safeguarding your accounts and ensuring a secure work environment.

4. Support: If you encounter any issues during the transition, reach out to the M3 Support team at techsupport@m3as.com.  

Thank you for your attention and cooperation as we work together to maintain a secure environment for your data.

Sincerely,

M3

Here at M3, we can't wait to let you know what we have been working on just for you. We offer monthly, FREE, group webinars designed to keep you up to date with our product enhancements.  Keep reading to find out why you DON'T want to miss out!

M3 will be closed for Labor Day on Monday, Sept. 4. We will reopen at 11 PM EST on Monday evening, Sept. 4 to assist you.

If you need assistance while we are closed, please submit a case through our Help Center or email us at techsupport@m3as.com. An on-call Support Technician will be available to assist with severe high-priority issues affecting access or connection.

Hours of Operation:

• Sunday, 9/1: 8 AM - 4 PM EST
• Monday, 9/2: Closed until 11 PM EST

Thank you,
M3 Support

It's time to update to Multi-Factor Authentication (MFA)! M3 is dedicated to upholding the utmost security standards for your property data. As part of our continued efforts to enhance our security protocols, we will be updating the Login screens to our M3 Product pages (this will just be a redirect and the screen will look differently than what you are used to). In the coming weeks, all M3 users will be required to migrate to Multi Factor Authentication (MFA). Once you’ve logged in using the MFA process, you will be asked to register for a secondary authentication. Setting up MFA will take less than a minute!!! Thank you for your attention and cooperation as we work together to maintain a secure environment for your data. Sincerely, M3

M3 is excited to announce enhancements to our Insight Business Intelligence Platform. While much of this upgrade focuses on enhancing stability, security, and scalability behind the scenes, the improvements are also aimed at enhancing your overall experience. Users with a Designer License will discover new features that enrich the dashboard creation and editing experience. If you would like to learn more about Insight, or how to obtain a Designer License, click HERE to contact us.

For more information on System Administrator and Viewer updates, click HERE

For more information on Designer updates, click HERE

We are excited to announce the release of a new M3 training video designed to help you navigate and utilize our M3 Payment Portal with ease. At M3, we are committed to providing you with the best tools and resources to enhance your experience with our services.

What's in the Training Video?

Our comprehensive training video covers:

• Step-by-Step Instructions: Learn how to set up your account and manage your payments effortlessly.

• Tips and Tricks: Discover useful tips to maximize the efficiency of the payment portal.

How to Access the Video

You can watch the training video by visiting this link: M3 Payment Portal Training Video

Additional Support

If you have any questions or need further assistance after watching the video, our customer support team is here to help. You can reach us via:

• Email techsupport@m3as.com or accounting@m3as.com

• Submit a case from our M3 Help Center (https://help.m3as.com/case-portal/)

Thank you,
M3

YEAR END HINTS: OPEN Fiscal Year 2025

As of 1/1/25, in AP, Check Writer, GL, and Cash Mgt, to see entries from 2024, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).

1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.

Thank you,
M3 Support

We are pleased and excited to announce that the Accounting Core 5.9 release was pushed to production on Sunday, June 11, 2023. We look forward to discussing and sharing our technical guides to help your organization with these new features.

Please click on the Title to see details of what was included in the release. 

Thank you!!
M3