We Wish our M3 customers a safe and HAPPY HOLIDAY SEASON!
In addition to the below Support schedule, we wish to remind if your Fiscal Year 2021 has not been opened, please do so prior to January 1, 2021.
YEAR END HINTS: OPEN Fiscal Year 2021 prior to January 1, 2021
As of 1/1/21, in AP, Check Writer, GL, and Cash Mgmt, to see entries from 2020, use the + sign within the Accounting Core Module (above Arrow of Scroll Bar on Right Hand Side of the Screen --- Immediately above where Data would List - Underneath Chart of Account button, except for in Check Writer).
1099/1096-M3 does not support printing on the Pressure Seal 1099 Format or the NCR Formatted 1099. Please reach out to Support with any questions.
Christmas and New Year's Holiday Schedule Hours are as follows:
Thursday 12/24 and Friday 12/25 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)
Saturday 12/26 - 10am-6pm EST
Thursday 12/31 - Close at 8pm EST
Friday 1/1 - Closed (a support technician will be on-call for severe High Priority issues regarding Connectivity and/or Access issues)
Reminder--For customers who utilize ACH Processing, there will be no processing on days M3 is closed--please consider these processing delays when scheduling ACH Payments.