I have created a Support Case on your behalf so one of our Support Technicians can reach out as quickly as possible.
From our PMS Implementation team:
Most customers want it mapped to the "Frequent Stay Rewards" line item as a negative. Furthermore, typically rewards reimbursement/frequent stays lives under non-revenue but if further help is needed, we recommend speaking with PEP support on how those funds affect your bottom line.
I hope this helps some, please feel free to submit a case for more information if needed or hopefully another customer may be able to add some input on what they have done for this.
You would just need to get the specific name of the folder from your corporate office or Accounting Core System Administrator as these can be different for all customers. Once you have that, you can then recreate the folder on your computer's C Drive. If you need any assistance, please feel free to submit a case and our team will be happy to assist. <br>
If you choose the Magnifying glass in the top right, then where it shows All on the left, choose that to select Forums. Then you can search by any keywords and it will provide the results.
Please try the following to help with this issue:
Uninstall the current version of Citrix you have on your computer now and install the version at the link below.
If you still have any issues, please email Techsupport@m3as.com or submit a case from this Help Center and a technician will reach out as soon as possible.